Partner Integration Manager, UCAN

The Team

The CPOP OPs Partnerships team at Netflix manages a diverse ecosystem of fulfillment partners, including media processing/post-production facilities, creative agencies, metadata/tagging specialists, and Content Partners. This ecosystem is crucial for delivering assets that enable the ideal member experience for promoting and streaming titles. The team's north star is the development of partnerships that are nimble, nuanced and set a new bar for the industry.

The Role

The Partner Integration Manager, UCAN is a critical liaison between Content Partners, internal launch/tech teams, and external fulfillment partners. This role is responsible for:

• Deal Assessment Support: Serving as the initial contact for internal and external deal teams to estimate the effort and expense of new deals.
• Asset Readiness: Working with Launch Operations, Product Experience, Merchandising, and Engineering to ensure assets are ready for the defined member experience, including reviewing content partner asset samples.
• Partner Integration: Acting as a key support and touchpoint for Content Partners throughout deal discussions and delivery, and serving as the day-to-day connector to fulfillment partners to ensure clear scope, delivery specifications, adherence to quality standards, rates, and evolving KPIs.
• Technical Guidance: Utilizing deep knowledge of media processing and Netflix specifications/technology to assist both content and vendor partners with delivery.
• Cross-Functional Support: Cross-training across the extended partner ecosystem (Metadata, creative promotion, etc.) to be an advocate for those areas.
• Team Support: Providing critical support to other Partner Integration Managers and ex-UCAN team members through spec documentation, spec site setup, cost estimate creation, assessment presentations, training, and vendor alignment.

Desired Background

The Intangibles:

• Empathetic team player who can build trusted, cross-functional relationships.
• A problem solver who can break down complex challenges into manageable solutions.
• Self-motivated and proactive in anticipating stakeholder needs.
• Data-driven with a focus on continuous improvement.
• Thrives working autonomously in a fast-paced, ambiguous environment.
• Meticulous, responsive cross-team communicator with a sense of urgency and power to influence.
• Passion for Netflix culture and values.

Hard Skills:

• Deep understanding of broadcast and streaming technical specifications and technology, including post-production, media processing, localization, and QC.
• Knowledge of product deliverables (e.g., artwork, synopsis, music cues, metadata).
• Very strong understanding and hands-on experience in media processing and localization across multiple formats and specifications.
• Client management experience in the media processing, post-production, and entertainment space.
• High global IQ and experience working with global organizations and teams.
• Excellent verbal communication skills and strong ability to influence.
• A deep analytical, data-driven, and innovative mindset.
• Willingness for international travel.

Nice To Haves:

• Experience with Direct Delivery and Direct Ingestion tools and systems.
• Understanding of API integrations.
• Knowledge of AI capabilities in the post-production space.
• Airtable proficiency.
• Fluency in an additional language.

Responsibilities

• Educate Content Partners on Netflix’s Direct Delivery systems, specifications, and pre-assessment deliverables.
• Support Product Merchandising in navigating deal-specific demands involving SVOD, quick-turn content, and direct delivery.
• Create and provide fulfillment cost estimates for the deal team before deal term closing.
• Lead pre-assessment execution and deliverables, including project management of all internal contributing teams.

Key skills/competency

• Content Partnerships
• Media Processing
• Technical Specifications
• Post-Production
• Localization
• Client Management
• Cross-functional Collaboration
• Deal Assessment
• Asset Readiness
• Project Management