Engineering Manager, Trust & Safety Foundations

About Netflix and the Team

At Netflix, our mission is to entertain the world. We are constantly pushing the boundaries of storytelling, global fandom, and making the unimaginable a reality. We are a dream team dedicated to merging creativity, intuition, and cutting-edge technology.

Netflix is innovating with new consumer products including Games, Live, and Ads. We are evolving our solutions to support the unique requirements for foundational solutions that combat a multitude of fraud and abuse across the ecosystem.

The Trust & Safety Foundations team is a new and growing team, chartered to empower our Trust & Safety organization with robust, scalable, and transparent foundations. This team delivers operational excellence, reliable decision systems, and actionable data, ensuring every Trust & Safety initiative is effective, trustworthy, and resilient. The team comprises security software engineers, security analytics engineers, machine learning engineers, and data engineers. As a leader of this team, you will help shape its charter and the future of Trust & Safety at Netflix, driving clarity on future requirements and innovations to stay ahead of adversaries. Trust & Safety works across various security domains, including account fraud, distributed denial of service, content theft, piracy, and safety concerns related to interactive consumer experiences.

Key Areas of Focus for this Team

• Operations & observability: Maintain and improve observability, metrics, SLOs, and documentation for high reliability of T&S services.
• Decision health: Ensure the integrity, accuracy, and auditability of T&S decision systems and workflows.
• Self serve enablement: Build and maintain tools and configurations to empower teams to manage T&S systems safely.
• Quality & testing: Establish rigorous testing frameworks to guarantee the safety and effectiveness of changes.
• Data foundations: Design and maintain data schemas and ETL workflows to enable insight and innovation.

Desired Skills and Background

• Strong communication skills, with an ability to translate detailed technical concepts or business context to those not as closely involved.
• Experience working on highly cross-functional projects, spanning internal and external stakeholders.
• Experience working directly on consumer products, understanding trade-offs between security and user experience.
• Experience managing and growing a combination of early career and tenured software engineers in a highly dynamic environment.

Compensation and Benefits

Netflix's compensation structure consists solely of an annual salary; bonuses are not provided. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top-of-market compensation, Netflix relies on market indicators and considers your specific job family, background, skills, and experience. The range for this role is $510,000.00 - $752,000.00, which will vary based on location.

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. Paid leave of absence programs are also offered. Full-time hourly employees accrue 35 days annually for paid time off (vacation, holidays, and sick leave), while full-time salaried employees are immediately entitled to flexible time off. More details about Netflix benefits can be found here.

Inclusion and Diversity at Netflix

Netflix fosters a unique culture and environment. Inclusion is a core Netflix value, and we strive to host a meaningful interview experience for all candidates. If you require an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

Netflix is an equal-opportunity employer and celebrates diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully, and do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Key skills/competency

• Trust & Safety
• Engineering Management
• Fraud Detection
• Abuse Prevention
• Security Software
• Data Engineering
• Machine Learning
• Observability
• Cross-functional Leadership
• Consumer Products