Technical Writer
@ NetApp

Hybrid
$130,000
Hybrid
Full Time
Posted 13 hours ago

Your Application Journey

Personalized Resume
Apply
Email Hiring Manager
Interview

Email Hiring Manager

XXXXXXXX XXXXXXXXXXX XXXXXXXXXX***** @netapp.com
Recommended after applying

Job Details

About NetApp

NetApp is the intelligent data infrastructure company, turning disruption into opportunity. At NetApp, our people drive innovation and collaboration to create transformative solutions for every customer.

Job Summary

At NetApp, as a Technical Writer, you will join the Information Engineering team to produce precise, engaging, and user-centric documentation. Your role involves leveraging AI and responsible practices to drive measurable outcomes, collaborate across functions, and improve customer experience.

What You’ll Do

  • Collaborate with writers, engineers, product managers, and support teams.
  • Test pre-release products to anticipate user documentation needs.
  • Research and develop documentation plans for product features and releases.
  • Partner with usability teams for interface simplicity and consistency.
  • Build relationships with subject matter experts across functions.
  • Utilize feedback and metrics to enhance customer experience.
  • Engage in continuous improvement by auditing and updating content.
  • Ensure content is culturally relevant for a diverse global market.
  • Conduct independent research on technical topics and specifications.
  • Interact with contributors, managers, and directors across NetApp.

Job Requirements

  • Minimum 8 years technical writing experience.
  • Degree in English, Technical Writing, Computer Science or related field.
  • Experience with complex documentation projects and team leadership.
  • Excellent communication, editing, and technical writing skills.
  • Ability to work independently on multiple programs.

Preferred Experience

  • Proficiency with AsciiDoc or Markdown.
  • Experience with GitHub or other source control systems.
  • Familiarity with JIRA or similar bug tracking tools.
  • Relevant technical background in cloud, storage, or networking.

Compensation & Benefits

Compensation is competitive and based on location, qualifications, and experience. Benefits include comprehensive health, wellness, retirement plans, paid time off, performance-based incentives, volunteer time off, and more.

Work Arrangement

NetApp embraces a hybrid work environment to foster connection, collaboration, and culture.

Equal Opportunity Employer

NetApp is committed to Equal Employment Opportunity and compliance with all laws protecting against discrimination.

Why NetApp?

NetApp is a specialist in managing the world's biggest clouds. We value trust, integrity, and teamwork, providing a work-life balance and diverse employee perks.

Key skills/competency

  • Technical Writing
  • Documentation
  • Collaboration
  • AI Tools
  • User Experience
  • Project Management
  • Editing
  • Markup Languages
  • Communication
  • Research
Apply without a personalized resume

How to Get Hired at NetApp

🎯 Tips for Getting Hired

  • Research NetApp's culture: Study mission, values, and recent news.
  • Customize your resume: Highlight technical writing and AI use.
  • Prepare writing samples: Showcase clear, user-focused documentation.
  • Practice interview scenarios: Demonstrate project management skills.

📝 Interview Preparation Advice

Technical Preparation

Review AI integration in documentation best practices.
Brush up on Markdown and AsciiDoc syntax.
Familiarize with GitHub version control workflows.
Understand technical specifications and product details.

Behavioral Questions

Describe a challenging documentation project.
Explain your approach to constructive feedback.
Tell about a time you collaborated cross-functionally.
Discuss handling tight deadlines in projects.

Frequently Asked Questions