Sr. Product Manager

Job Summary

NetApp is seeking a dynamic and experienced Senior Product Manager to lead the development of the Keystone Partner Service Offerings, with a specific focus on lifecycle management and onboarding new subscriptions. This role is pivotal in driving NetApp’s strategic partner-led growth in the Storage as a Service (STaaS) market, ensuring seamless integration, scalability, and customer satisfaction.

Job Requirements

• Product Strategy and Vision: Define and execute a comprehensive product strategy for the Keystone partner service offering, focusing on lifecycle management and subscription onboarding.
• Lifecycle Management: Develop and maintain a structured and authoritative service catalog for partner-based as a Service offerings that include Keystone Storage as a Service, ensuring all capabilities, service tiers, and configurable options are clearly defined and easily discoverable.
• Onboarding Process: Design and implement efficient, automated onboarding processes for new partners, new subscriptions, enhancing partner and customer experience and operational efficiency.
• Partner and Customer Experience: Lead initiatives to embed AI-driven customer and partner interactions, improving velocity, insights, and support through automation and recommendations.
• Cross-functional Collaboration: Work closely with the partner organization, engineering, sales, and marketing teams to align product development with business objectives and market demands.
• Market Analysis: Monitor industry trends, competitor strategies, and customer feedback to inform product decisions and maintain competitive advantage.
• Performance Metrics: Establish and track key performance indicators (KPIs) to measure success throughout the Keystone lifecycle, driving continuous improvement.
• Strategic Keystone initiatives: Be ready to lead strategic projects and initiatives to enhance other all areas of the subscription lifecycle.

Qualifications

• Bachelor’s degree in Business, Computer Science, or related field; MBA preferred.
• Minimum 7-10 years of product management experience, with a focus on subscription-based services and lifecycle service programs.
• Proven track record of successfully managing complex product portfolios and driving significant business growth.
• Strong understanding of the STaaS market and subscription-based business models.
• Excellent leadership, communication, and collaboration skills.
• Experience with AI-driven customer experience solutions is a plus.

Compensation

The target salary range for this position is 196,350 - 292,600 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. The range is based on 'On Target Earnings’ (OTE) representing the total potential earnings, which is the sum of the base salary and potential commission earned when performance targets are achieved. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, employee stock purchase plan, and/or restricted stocks (RSU’s). These offerings are subject to regional variations and governed by local laws, regulations, and company policies. We will provide detailed information about the specific benefits for your region during the recruitment process.

Work Environment

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Why You'll Thrive at NetApp

At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure. NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.

Our culture: We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do. If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now.

Key skills/competency

• Senior Product Manager
• Storage as a Service
• Lifecycle Management
• Subscription Onboarding
• Partner Management
• Product Strategy
• Market Analysis
• AI-driven Customer Experience
• Cross-functional Collaboration
• Product Portfolio Management