Pre-Sales Engineer

Pre-Sales Engineer at NetApp

NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.

If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.

Job Summary

An Instaclustr Pre-Sales Engineer at NetApp leads the technical strategy for greenfield and installed base accounts. Working in tight collaboration with Sales colleagues, SEs align technical and service capabilities to customer needs and articulate how companies will benefit from partnering with NetApp. They also help orchestrate a team selling environment, pulling in SMEs when appropriate.

SEs are usually curious people who like to learn about other companies and people and help them solve challenges with technology.

Job Requirements

• Find and support opportunities in new and existing customers in close collaboration with Sales
• Translate customer business needs into technical solutions based on Instaclustr offerings, leveraging broad understanding of the competitive and technology landscape
• Partner with SMEs, Sales, Customer Success and other groups to create comprehensive solutions
• Develop and own key stakeholder relationships within the customer and partner communities
• Conduct demonstrations and lead POCs in collaboration with SMEs as needed
• Demonstrate a good understanding of both business and technology strategy, change management, and a principled approach to broad digital transformation challenges and opportunities.
• Use NetApp’s sales tools to effectively manage accounts, opportunities & pipeline in alignment with Sales

Skills

• Technical knowledge: Understand Open Source technologies, with emphasis on one or more of the Instaclustr projects, including capabilities, competitive landscape and differentiation.
• Understanding the services that Instaclustr provides and the value that delivers to the market.
• Use of or strong knowledge of these applicable technologies is required for this role: Cassandra, Kafka, PostgreSQL, OpenSearch (Elastic Search), ClickHouse.
• Drive results through customer obsession and being the technical authority to win opportunities
• Communication and planning: As a key member in the account team, able to think on their feet, ask good questions and uncover and articulate unmet needs and value.
• Business knowledge: able to articulate how our value proposition maps to customer requirements
• Leadership: Technical leadership in team selling environments
• Ownership of technical relationship with the customer at the O-M level

Education

A minimum 8 to 12 years of experience is desired. A bachelor's degree in computer science or a similar field is a plus but not required.

Work Environment

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Why NetApp?

We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.

We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favourite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.

If you want to help us build knowledge and solve big problems, let's talk.

Key skills/competency

• Pre-Sales Engineering
• Open Source Technologies
• Cassandra
• Kafka
• PostgreSQL
• OpenSearch
• ClickHouse
• Solution Architecture
• Customer Relationship Management
• Digital Transformation
• Competitive Analysis