Data & Analytics Expert

About Us

Nestlé Business Solutions (NBS) is a core part of the Nestlé Group, providing essential services in Supply Chain, Financial, HR, Digital & social media, CRM, and Consumer Engagement. We enable Nestlé to connect with millions of consumers globally through our multicultural and diverse team, passionate about digital innovation and continuous process improvement.

We seek talents eager to learn, team players, digitally-savvy, with an entrepreneurial mindset, who can thrive in a fast-paced, dynamic environment. If this describes you, and you wish to add value, consider joining NBS!

At Nestlé Business Solutions (NBS), diversity and inclusion are core values. We are committed to adapting positions for any special needs.

Position Summary

The Data & Analytics Expert will lead, orchestrate, and accelerate data capturing, processing, activation, and visualization across multiple digital touchpoints, including CRM, Social Media, Website, eCommerce, and Media. This role focuses on building valuable data use cases, driving analytics and insights from available data, and providing crucial support to the Nutrition marketing team and other stakeholders. This is a fantastic opportunity to manage Data & Analytics on an international scale.

A Day in the Life of a Data & Analytics Expert

• Support Strategy and Use Cases: Collaborate with SBU/Zone Digital Manager(s) and Marketing Teams to define analytics strategy and use cases, identifying opportunities for data-driven business decisions.
• High-Level Analysis: Provide high-level analysis on trends, opportunities, and answer critical business questions.
• Build Analytics Capabilities: Develop analytics capabilities in markets through hands-on learning and use case adoption.
• Dashboard Deployment: Ensure level one dashboards are deployed in markets and at the business level, adopting global solutions for efficiencies and driving above-market business analytics capabilities.
• Data Architecture and Reporting: Audit the existing Ecosystem Architecture in Z-EUR Nutrition and propose improvements to incorporate new data from new ecosystem pillars, services, and partners.
• Data Collection and Activation: Own data requirements related to Martech tools and support markets with data collection, activation, and visualization.
• Consumer Journey Analytics: Support the CX Consumer Journey Lead in building an analytical and data-driven approach to analyze consumer journeys, identify pain points, and propose solutions.
• Training and Support: Provide capabilities training on data KPIs, first-party data value exchange, growth strategies, data governance best practices, and deliver global data capabilities training and courses.
• KPI Setting and Benchmarking: Use global guidance to help set KPIs and benchmark against external performance.

What Will Make You Successful

• Experience: More than 5 years in digital marketing/eBusiness with global brands, including proven data analyst experience, performance analysis, KPI scoring, and insights generation.
• Technical Skills: Hands-on experience managing CDPs, dashboard visualization, and building with tools such as PowerBI, Tableau, Data Studio, and Datorama.
• Analytical Mindset: Strategic thinker with a strong analytical mindset and a deep interest in Data and CRM.
• Communication: Excellent communication skills, a team-oriented mentality, and proven change management experience.
• Project Management: Experience in project management is a plus.
• Knowledge: Familiarity with Nestlé Corporate Business, Nutrition brands, and core Nestlé Digital communication policies.
• Personal Qualities: Collaborative, responsible, results-focused, entrepreneurial, and self-motivated.

What We Offer

At NBS Lisbon, we prioritize our Talents' engagement, professional performance, personal development, and work-life balance. Joining NBS Lisbon provides:

• Development of expertise in Nestlé’s Shared Services Business
• Immersion in a culturally diverse team
• Local and International Exposure
• Flexible working environment
• Engagement and wellbeing activities
• Competitive salary and annual bonus based on performance
• Meal Allowance Card
• Flex Benefits – choose benefits most suitable for you
• Access to the Nestlé Club for partner discounts
• Free quality coffee at the office
• Employee discounts at the company shop
• Company equipment based on professional needs
• Medical Support available at the Office
• E-learning courses and training programs
• Career progression and international career possibilities

Key skills/competency

• Data Strategy
• Digital Marketing
• Analytics
• Data Visualization
• CRM Management
• KPI Management
• Data Governance
• E-commerce Analytics
• Martech Tools
• Stakeholder Collaboration