Project Coordinator

About Nesta

We are Nesta, the UK’s innovation agency for social good. We design, test and scale solutions to society’s biggest problems. Our three missions are to give every child a fair start, help people live healthy lives, and create a sustainable future where the economy works for both people and the planet.

For over 20 years, we have worked to support, encourage and inspire innovation. We work in three roles: as an innovation partner working with frontline organisations to design and test new solutions, as a venture builder supporting new and early stage businesses, and as a system shaper creating the conditions for innovation. Harnessing the rigour of science and the creativity of design, we work relentlessly to change millions of lives for the better. Find out more at nesta.org.uk.

Role Overview

We are seeking an experienced Project Coordinator to provide dedicated support to the Director of Property & Operations on the delivery of a major EPC improvement program, taking an existing building from EPC B to EPC A (best-in-class for a non-new build) within a 12-month timeframe.

This role will act as a trusted right-hand support, combining project coordination, program governance, and administrative support to ensure the project is delivered efficiently, on time, and to the required quality and sustainability standards. The successful candidate will be highly organised, proactive, and confident working closely with the Director while coordinating a complex program involving technical consultants, contractors, and senior internal stakeholders.

Key Responsibilities:

Director & Program Support

• Provide direct, day-to-day support to the Director of Property & Operations on all aspects of the EPC improvement program
• Act as a central coordination point for the program, ensuring momentum, clarity, and accountability
• Manage priorities, actions, and deadlines on behalf of the Director

Project & Program Coordination

• Maintain the master project plan, action logs, decision logs, and risk/issue registers
• Track milestones, dependencies, and deliverables, proactively flagging risks or delays
• Support program governance, ensuring accurate and timely documentation

Administrative Support

• Manage diaries, meetings, and Project Coordinator-related commitments
• Prepare agendas, papers, and presentations for project boards and steering groups
• Take accurate minutes and ensure actions are tracked through to completion
• Act as a key interface between the Director and internal/external stakeholders

Stakeholder & Consultant Engagement

• Coordinate meetings and communications with contractors, engineers, sustainability consultants, and assessors
• Support engagement across property, finance, operations, and leadership teams
• Assist with procurement processes, approvals, and consultant onboarding

Reporting & Documentation

• Produce regular project status reports, dashboards, and briefing notes for the Director
• Maintain a structured and auditable document management system
• Support compliance, assurance, and EPC evidence requirements

Financial & Commercial Support

• Track project spend, invoices, and approvals against agreed budgets
• Support cost reporting, forecasts, and program updates
• Assist with contract administration and variations where required

Skills & Experience

Essential

• Proven experience as a Project Coordinator or Program Support professional
• Experience supporting senior leaders or Directors on complex programs
• Background in property, construction, refurbishment, or sustainability projects
• Strong organisational skills with exceptional attention to detail
• Confident communicator, able to engage with senior stakeholders and technical teams
• Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook) and Google Suite

Desirable

• Experience supporting EPC, energy efficiency, retrofit, or sustainability initiatives
• Familiarity with construction or building services environments
• Experience working within formal project governance frameworks

Personal Attributes

• Highly organised, proactive, and trusted
• Comfortable operating at pace and managing competing priorities
• Discreet, professional, and commercially aware
• Able to anticipate needs and think several steps ahead
• Strong interest in sustainability and improving building performance

Why This Role?

This is a rare opportunity to work directly with the Director of Property & Operations on a high-profile EPC improvement program in central London, playing a central role in delivering best-in-class energy performance within an existing building.

What we offer

• Salary: Circa £40,000 (offers are expected to be made towards the bottom of the band) plus array of benefits, including private medical insurance, dental insurance, the ability to buy and sell annual leave, eyecare vouchers and more
• Location: This role is based in Blackfriars, London, hybrid working arrangement with a minimum of two days in the office
• Term: 12 month fixed-term contract
• Hours: This is a full-time role but we offer a range of flexible working arrangements and encourage our people to take advantage of them. Many do.
• Reports to: Director of Property and Operations

Key skills/competency

• Project Coordination
• Program Governance
• Administrative Support
• Stakeholder Engagement
• Microsoft Office Suite
• Property Management
• Sustainability Initiatives
• Financial Tracking
• Document Management
• Risk Management