Senior Administration Co-ordinator
Nepean Blue Mountains Local Health District (NBMLHD)
Job Overview
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Job Description
About the Role: Senior Administration Co-ordinator
An exciting opportunity is now available to join the Team at Penrith Community Health Centre as a Senior Administration Co-ordinator on a Temporary Full Time basis. In this role, you will provide leadership to a small administration team, ensuring effective and efficient service provision to clients and visitors attending the Community Health Centre. The successful candidate will support the clinical teams and managers working in the Centre as well as assist the Administration Support Manager with the day-to-day supervision of Administration staff. You will provide reception services, with sensitivity, to clients and visitors, both face to face and via telephone, directing them to the appropriate staff member/group/meeting.
With CORE Values of Collaboration, Openness, Respect and Empowerment, working with us will ensure your professional life is provided every opportunity to succeed and develop in your chosen career role.
About Nepean Blue Mountains Local Health District (NBMLHD)
Nepean Blue Mountains Local Health District (NBMLHD) is an exceptional environment to advance your career while enhancing your skills and expertise. As a recognised leader in the healthcare industry, we deliver a comprehensive range of public health services across the Nepean, Blue Mountains, and Lithgow Regions.
The Primary Care and Community Health Unit consists of 9 centres that provide a range of services for children, young people and their families, adults, older people and their carers. Our services range from health promotion, prevention and early detection through to assessment, treatment and continuing care. Our staff work in partnership with schools, GPs, hospitals, non-government agencies and other organisations to provide care across our centres, in people’s homes, other community venues as well as virtual care (telehealth).
What You Will Bring To The Role
- Demonstrated skills and experience in managing a small team.
- Demonstrated experience in providing reception, switchboard, customer service and administration support functions.
- Demonstrated understanding of corporate or healthcare records systems such as TRIM, HPRM, i.PM, Cerner and knowledge of record keeping practices.
- Demonstrated well developed verbal and written communication skills.
- Strong computer skills, with demonstrated experience in using the suite of Microsoft Office products and experience in the use of online procurement and staff rostering systems, such as Oracle iProcurement, CosNet, HealthRoster, ProAct, Kronos, or other proprietary software.
- Well-developed organisational, prioritisation and time management skills.
- Current driver's licence and willingness to use for work purposes.
Benefits Available To Eligible NBMLHD Employees
- Accrued Day Off (ADO)
- Opportunity for extra tax savings through Salary Packaging
- Novated Leasing
- Great education opportunities through Education Training Service which offers over 110 courses each year
- Access to our Employee Assistance Program (EAP) for staff and family members
- Fitness Passport
Key skills/competency
- Administration
- Team Leadership
- Customer Service
- Reception
- Record Keeping
- Microsoft Office
- Healthcare Systems
- Communication Skills
- Time Management
- Prioritisation
How to Get Hired at Nepean Blue Mountains Local Health District (NBMLHD)
- Research NBMLHD's culture: Study their mission, values (Collaboration, Openness, Respect, Empowerment), recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume: Customize your application to highlight team leadership, administration expertise, and specific experience with healthcare records systems like TRIM, HPRM, i.PM, or Cerner.
- Showcase leadership and support skills: Prepare concrete examples demonstrating your ability to manage small teams, provide effective administrative support, and assist clinical staff in a community health setting.
- Emphasize communication and customer service: Be ready to discuss your experience in sensitive reception services, managing client inquiries, and directing visitors both face-to-face and over the phone.
- Demonstrate technical proficiency: Highlight your strong computer skills, particularly with Microsoft Office Suite, and any experience with online procurement or staff rostering systems like Oracle iProcurement, HealthRoster, or Kronos.
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