Chief of Staff, CTO Office

About Nelly Solutions

We’re on the lookout for a Chief of Staff, CTO Office to join our engineering team at our office in Berlin. Join us in building the largest AI-enabled fintech for healthcare!

As a Chief of Staff, CTO Office, you will work closely with the Engineering team, taking on high-impact projects that shape the future of one of Europe’s fastest-growing HealthTech/FinTech startups. You will be at the heart of strategic planning and operational execution: identifying opportunities, streamlining processes, and accelerating growth across teams.

About Nelly

We are a Tech Company and we believe healthcare should feel a lot less like paperwork, and a lot more like people. So we’re building the technology that lets medical practices run smoothly, simply, and without all the admin chaos that slows everyone down. Our platform turns messy processes into smart, automated workflows, from patient journeys to billing to next-generation payments. Powered by AI, built for real humans, and designed to give medical teams the time and headspace they desperately need.

Why? Because Europe is facing a massive shortage of medical assistants. And if we don’t rethink how practices operate, the system won’t be able to keep up. We’re backed by €50M in Series B funding from world-class investors and are scaling fast to build Europe’s leading healthcare fintech.

Our vision: empower over a million medical practices and make life better for millions of patients. But here's the part we’re proudest of: we only work with nice people. No egos, no drama. Just kind, curious, hardworking humans building something meaningful together. If that sounds like your kind of place, welcome to Nelly.

What You'll Get To Do

• Act as a Strategic Partner to the CTO: Work side-by-side with the CTO and Engineering leadership to support operational excellence, drive decision-making, and ensure strong execution across all technology-related initiatives.
• Drive High-Impact, Cross-Functional Tech Projects: Own and deliver critical engineering, platform, and tech-ops projects, from improving incident response processes to optimizing delivery pipelines or scaling internal systems.
• Enhance Data-Driven Technology Decisions: Prepare and refine technical and business performance analyses, engineering KPIs, resourcing models, and productivity insights to enable high-quality decisions at speed.
• Support Organizational Development in Engineering: Help shape team structures, rituals, org design improvements, onboarding programs, and knowledge-sharing processes to enable a world-class engineering organization.
• Shape Change, Culture & Talent Initiatives: Partner with the CTO, Engineering Managers, and People team to strengthen engineering culture, drive talent development efforts, and support hiring for critical roles.

What you'll bring

• 3+ years of experience in high-performance environments (e.g., fast-growth startups, tech scale-ups, top-tier consulting, VC/PE, investment banking, or similar).
• Exposure to strong engineering teams: You've seen how excellent tech organizations operate and understand modern software development practices.
• A degree in Business, Management, Computer Science, Engineering, or a related field.
• Strong analytical and technical affinity: You can work with data, understand engineering concepts, and quickly grasp complex technical topics.
• A proactive, ownership-driven mindset with the ability to turn ambiguity into clarity and action.
• A pragmatic, high-standards approach: You know when “done” beats “perfect,” and when excellence is non-negotiable.
• A natural curiosity and willingness to challenge assumptions and improve processes.
• Fluency in German and English required.

What we offer

• BVG ticket or a Swapfiets membership to cruise through the city
• Urban Sports membership to sweat, stretch, or sauna your way through the week
• Top of the line working equipment
• Flexible hours and a hybrid setup in the heart of Berlin
• Enjoy up to 4 weeks of workation wherever inspiration hits
• A cozy, dog-friendly office where good vibes are basically mandatory
• A fridge full of cold drinks and snacks waiting to be claimed

We celebrate diversity and welcome individuals of all genders (m/f/d) to apply — and because we know confidence gaps and impostor syndrome can get in the way, please don’t hesitate even if you don’t meet every single criterion; if you’re exceptional, tell us why, and we’d genuinely love to hear from you.

Key skills/competency

• Strategic Planning
• Operational Excellence
• Project Management
• Data Analysis
• Engineering Leadership
• Organizational Development
• Process Optimization
• Cross-functional Collaboration
• FinTech/HealthTech
• CTO Support