Job Overview
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Job Description
About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
This IT Help Desk Intern position offers an excellent opportunity to gain hands-on experience in a dynamic corporate environment, contributing to the smooth operation of essential IT services.
EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
Key skills/competency
- Technical Support
- Troubleshooting
- Customer Service
- Ticketing Systems
- Network Basics
- Hardware Maintenance
- Software Installation
- Problem Solving
- Communication Skills
- Active Directory
How to Get Hired at NCR Atleos
- Research NCR Atleos's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor to understand their commitment to financial access and innovation.
- Tailor your resume for IT support: Highlight any experience with customer service, technical troubleshooting, or IT coursework. Use keywords like 'help desk', 'technical support', 'ticket management', and 'problem-solving'.
- Showcase your technical aptitude: During interviews, be prepared to discuss basic networking concepts, operating systems, and common software issues. Emphasize your eagerness to learn and grow in an IT support role.
- Demonstrate strong communication skills: IT Help Desk Interns need excellent communication to assist users effectively. Practice explaining technical issues clearly and patiently.
- Network within the industry: Connect with current and former NCR Atleos employees on LinkedIn to gain insights and potentially learn about internal opportunities.
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