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Sr. Manager, Operations
NBCUniversal
Original Job Summary
Company Overview
NBCUniversal is one of the world's leading media and entertainment companies. We produce world-class content across film, television, streaming, theme parks, and more. We are known for our diverse portfolio including NBC, CNBC, MSNBC, USA Network, and Peacock.
Job Overview
The Sr. Manager, Operations is a strategic, cross-functional leader reporting to the Director of Engineering, ERP Platform & Integration. This role spans BASIS, Integration, and Cloud/Platform verticals, ensuring operational excellence, system reliability, and cross-domain alignment.
Key Responsibilities
- Operations Leadership: Lead cross-functional initiatives, manage teams, and optimize resource use.
- Program & Process Management: Develop new operational processes, ensure day 1 readiness, and drive continuous improvement.
- Governance & Compliance: Ensure system patching, regulatory compliance, and maintain operational documentation.
- Cross-Functional Collaboration: Liaise with technical teams, vendors, and support executive reporting.
Qualifications
8+ years in enterprise IT operations with a focus on SAP/ERP setups. Must have strong leadership, communication, and cross-functional collaboration skills. Experience with compliance frameworks like SOX and GDPR is essential. Familiarity with Confluence, Jira, and visualization tools is required.
Work Arrangement & Benefits
This is a hybrid position, requiring onsite presence three days per week. The role includes company-sponsored benefits such as medical, dental, vision, 401(k), paid leave, tuition reimbursement, and various discounts.
Additional Information
Applicants may be required to attend an in-person interview at one of the NBCUniversal locations. Future employment transition to Versant is expected post-spin-off. NBCUniversal is an equal opportunity employer committed to inclusion.
Key Skills/Competency
- Operations
- Leadership
- ERP
- Integration
- Compliance
- Governance
- Project Management
- Collaboration
- Technical Reporting
- Process Improvement
How to Get Hired at NBCUniversal
🎯 Tips for Getting Hired
- Research NBCUniversal's culture: Study missions, values, and industry news.
- Customize your resume: Highlight ERP and operations leadership experience.
- Prepare technical examples: Demonstrate integration and compliance expertise.
- Practice behavioral interviews: Showcase cross-functional collaboration skills.