Sr. Manager, Operations
@ NBCUniversal

Los Angeles, California, United States
$165,000
On Site
Full Time
Posted 23 days ago

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Job Details

About NBCUniversal

NBCUniversal is a leading global media and entertainment company that creates world-class content across film, television, streaming, theme parks, and consumer experiences. The company is known for its diverse portfolio including NBC, CNBC, MSNBC, Peacock, and Universal Film Entertainment, among others. NBCUniversal is a subsidiary of Comcast Corporation and is committed to community engagement and inclusive practices.

Job Overview

The Sr. Manager, Operations role is a cross-functional leadership position reporting directly to the Director of Engineering, ERP Platform & Integration. The position spans BASIS, Integration, and Cloud/Platform verticals, ensuring operational excellence and system reliability while driving cross-domain alignment.

Key Responsibilities

  • Operations Leadership: Lead cross-functional initiatives, manage contractors, and optimize resource needs.
  • Program & Process Management: Establish and evolve operational workflows, support Day 1 readiness and post-launch stabilization.
  • Governance & Compliance: Collaborate to ensure compliance with SOX, GDPR, and maintain documentation standards.
  • Cross-Functional Collaboration: Liaise between Platform, BASIS, and Integration teams and manage vendor coordination.

Qualifications

Applicants should have 8+ years of experience in enterprise IT operations, preferably in SAP or ERP environments. Strong leadership, clear communication, and experience with compliance frameworks, documentation tools (Confluence, Jira), and operational governance are essential.

Additional Details

This hybrid position requires a minimum of three days per week in-office attendance at the Los Angeles location. NBCUniversal offers competitive benefits including medical, dental, vision, 401(k), paid leave, tuition reimbursement, and various other perks.

Key skills/competency

  • Operations Management
  • Cross-Functional Leadership
  • ERP Systems
  • SAP
  • Integration
  • Compliance
  • Governance
  • Process Improvement
  • Vendor Management
  • Technical Documentation

How to Get Hired at NBCUniversal

🎯 Tips for Getting Hired

  • Customize Your Resume: Tailor your experience to technical operations.
  • Highlight Leadership: Emphasize cross-functional project management skills.
  • Prepare for Interviews: Study NBCUniversal’s operations and governance practices.
  • Research NBCUniversal: Understand their media and entertainment portfolio.

📝 Interview Preparation Advice

Technical Preparation

Review ERP and SAP operations fundamentals.
Study integration and cloud platform concepts.
Practice incident response and system monitoring.
Brush up on compliance standards and documentation.

Behavioral Questions

Describe a cross-functional challenge you solved.
Explain your experience with vendor management.
Discuss handling change in a complex environment.
Share a time you led a technical team.

Frequently Asked Questions