Sr. Manager, Operations @ NBCUniversal
Your Application Journey
Email Hiring Manager
Job Details
About NBCUniversal
NBCUniversal is a world-leading media and entertainment company creating content across film, television, streaming, and live experiences. The company operates numerous renowned brands and is the subsidiary of Comcast Corporation.
Role Overview
The Sr. Manager, Operations is a strategic, cross-functional leader reporting to the Director of Engineering, ERP Platform & Integration. This role spans the BASIS, Integration, and Cloud/Platform teams, focusing on driving operational excellence, system reliability, and ensuring cross-domain alignment.
Key Responsibilities
- Lead cross-functional operational initiatives across Platform, BASIS, and Integration teams.
- Develop and maintain environment management standards including release controls and patches.
- Oversee system high availability with proactive monitoring and incident response.
- Drive and establish new operational workflows for process improvement and agility.
- Collaborate with compliance teams to ensure SOX, GDPR, and internal controls adherence.
- Manage vendor relationships and ensure successful operational coordination.
- Maintain detailed operational documentation and generate insightful reporting.
Qualifications
- 8+ years experience in enterprise IT operations, preferably SAP/ERP.
- Strong leadership with ability to foster cross-team collaboration.
- Experience in managing complex technical programs and operational governance.
- Proficient in Confluence, Jira, and visualization tools.
- Familiarity with compliance frameworks and operational standards.
Additional Information
This hybrid role requires a minimum of three days per week in the office. Benefits include medical, dental, vision, 401(k), paid leave, tuition reimbursement and more. Applications are accepted on an ongoing basis, with possible in-person interviews prior to hiring.
Key skills/competency
SAP, ERP, Operations, Compliance, Cross-functional, Governance, Incident Response, Documentation, Vendor Management, Process Improvement
How to Get Hired at NBCUniversal
🎯 Tips for Getting Hired
- Customize your resume: Tailor it for NBCUniversal operations role.
- Research NBCUniversal's values: Understand company culture and news.
- Highlight IT operations: Emphasize ERP and system reliability experience.
- Prepare for technical questions: Review compliance and documentation practices.
- Show leadership: Demonstrate cross-functional team management skills.