DreamWorks Technology - Systems Administrator, ...
@ NBCUniversal

Glendale, California, United States
On Site
Full-time
Posted 3 days ago

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XXXXXXXXXX XXXXXXXXXXX XXXXXXXXXX******* @nbcuniversal.com
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Job Details

Company Overview

DreamWorks Animation seeks adventurous dreamers to join a leading, global animation studio known for award-winning films and series. We value diverse backgrounds, inspire creativity, and emphasize transparency and trust.

Team & Environment

The OSA team provides world-class front-line support to DreamWorks production, working with innovative technology, proprietary tools, and state-of-the-art hardware.

Role Overview - Systems Administrator, Operations

You will be the main point of contact for end-user support incidents. Responsibilities include troubleshooting hardware and software issues, maintaining Linux, OSX, and Windows desktops/laptops, and collaborating with engineering teams on infrastructure upgrades.

Key Responsibilities

  • Provide day-to-day technical support for studio operations.
  • Advocate for clients across technology departments.
  • Work with System Engineers and Architects on projects.
  • Manage system installations, upgrades, and preventative maintenance.
  • Create automation tools to improve department efficiencies.
  • Oversee software license management and user account creation.

Qualifications

Minimum of 3+ years experience supporting UNIX/Linux and/or Windows environments; strong troubleshooting, customer service, and communication skills are essential. Familiarity with LAN/WAN configurations and common scripting languages (Bash, Python, PowerShell, Perl) is required.

Desired Criteria

  • Experience with Gmail and Google Suite support.
  • Proven track record in a production environment.
  • Ability to prioritize, multitask, and learn quickly in dynamic settings.

Work Environment & Benefits

This full-time role requires on-site presence at a DreamWorks designated worksite. Benefits include medical, dental, vision, 401(k), paid leave, tuition reimbursement, and additional perks offered by NBCUniversal.

Additional Information

Comcast NBCUniversal is preparing a spin-off company set for completion in 2025. External candidates may need to attend an in-person interview. NBCUniversal is committed to equal employment opportunities and offers accommodations for applicants with disabilities.

Key skills/competency

Systems Administrator, support, troubleshooting, Linux, Windows, customer service, scripting, automation, infrastructure, end-user support

How to Get Hired at NBCUniversal

🎯 Tips for Getting Hired

  • Customize Resume: Tailor your experience to system administration support skills.
  • Highlight Tech Expertise: Emphasize Linux, Windows, and scripting proficiency.
  • Prepare for Interviews: Practice technical troubleshooting and communication insights.
  • Research NBCUniversal: Understand their innovative production environment and culture.

📝 Interview Preparation Advice

Technical Preparation

Review Linux and Windows commands.
Practice scripting with Bash and Python.
Study network (LAN/WAN) configurations.
Analyze troubleshooting case studies.

Behavioral Questions

Describe resolving technical issues with a team.
Explain prioritizing multiple support tasks.
Discuss effective communication in stressful situations.
Share experiences with customer service challenges.

Frequently Asked Questions