Financial Service Officer (Part-Time)
@ Navigator Credit Union

Pascagoula, Mississippi, United States
On Site
Posted 3 days ago

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Job Details

Financial Service Officer at Navigator Credit Union

Navigator Credit Union is currently recruiting for a part time Financial Service Officer in the MS region. Branches include Gulfport, D'iberville, Ocean Springs, Gautier, Jackson Ave, Hurley, Vancleave, and Moss Point. While a specific home branch will be assigned, you may be required to cover at other branches within the region.

Role & Responsibilities

This role serves as a Financial Advisor responsible for providing financial solutions. Responsibilities include opening new accounts, referring applications, answering member questions, problem solving, and owning the member experience. You will have consultative conversations with members to offer Credit Union products and services that may save them time and money.

  • Build relationships with members across multiple channels.
  • Assist members with transactions and complex financial needs.
  • Promote and explain the products including mobile banking.
  • Perform administrative duties and ensure regulatory compliance.
  • Participate in special projects and additional branch tasks.

Experience & Education

Requires 2+ years direct customer service experience; sales experience is preferred. A high school diploma or equivalent is required.

Specific Skills

  • Above average verbal and written communication skills.
  • Ability to successfully complete financial counselor certification within 6 months.
  • Strong problem solving and consultative sales skills.
  • Self-motivated, trustworthy, and a team player.
  • Ability to work in a fast-paced environment and handle multiple priorities.

Additional Information

Includes benefits such as paid vacation after 90 days, paid holidays, 401k with company match, medical benefits, referral bonus and incentive opportunities after 30 days. Navigator Credit Union is an Equal Opportunity Employer that complies with all applicable laws and regulations.

Key skills/competency

  • Financial Advisory
  • Customer Service
  • Relationship Building
  • Sales
  • Compliance
  • Communication
  • Problem Solving
  • Consultative Selling
  • Branch Operations
  • Administrative Skills

How to Get Hired at Navigator Credit Union

🎯 Tips for Getting Hired

  • Research Navigator Credit Union's culture: Study mission, values, and reviews online.
  • Customize your resume: Highlight customer service and sales success.
  • Review job description: Focus on advisory and compliance skills.
  • Prepare for interviews: Practice behavioral and technical responses.

📝 Interview Preparation Advice

Technical Preparation

Review credit union product details.
Practice system data entry tasks.
Study federal and state compliance laws.
Learn mobile banking service operations.

Behavioral Questions

Describe successful customer interactions.
Explain conflict resolution experiences.
Share examples of team collaboration.
Discuss how you manage multiple priorities.

Frequently Asked Questions