Communications Associate

About Nava

Nava is a consultancy and public benefit corporation working to make government services simple and effective. Since 2015, federal, state, and local agencies have trusted Nava to help solve highly scrutinized technology modernization challenges.

As a client services company, we guide agencies constrained by legacy systems to a future with sharp user experiences built on secure, reliable, fault-tolerant cloud infrastructure. We bill for our time, offering our expertise and problem-solving approach to help our government partners enhance their digital products and services. People are at the heart of our work, from members of the public who rely on benefit programs to government agency staff. Through human-centered design and modern engineering best practices, we help our government partners understand user needs and deliver on their missions more effectively. This focus gives everyone at Nava the opportunity to do work that is meaningful, impactful, and deeply connected to public good.

Position Summary

The Communications Associate provides day-to-day communications support for Nava’s Federal Civilian (FedCiv), State, and Federal Health (FedHealth) portfolios. This role is focused on executional communications work, particularly press support, media coordination, and content development in order to help advance portfolio priorities and leadership visibility.

Working closely with senior communications partners, portfolio leaders, and subject matter experts, the Communications Associate helps translate complex work into clear, accessible messaging for external audiences. This position requires exceptional attention to detail and a passion for delivering impactful messaging across various channels.

All work will be done in service of Nava's values: Be Active Stewards, Pursue the Root Cause, Think Long-Term, Build Together, Inclusion is Essential and Progress Takes Work.

What you'll do

Portfolio Communications Support

• Provide communications support for the FedCiv, State, and FedHealth portfolios, including drafting, editing, and coordinating materials for external audiences
• Support portfolio leads and senior communicators with press-related needs, including background documents, briefing materials, and follow-up coordination.
• Help translate technical or programmatic work into clear, audience-appropriate messaging.
• Track portfolio communications needs and deadlines, ensuring timely execution and follow-through.
• Maintain shared documents, trackers, and calendars related to portfolio communications work.

Media Relations and Press Support

• Draft and edit press releases, media pitches, talking points, and Q&A documents.
• Support media outreach by maintaining press lists, coordinating interviews, and managing logistics.
• Monitor media coverage relevant to Nava’s portfolio work and flag opportunities or risks to senior communications staff.
• Assist with rapid-response communications as needed.

Content Development

• Support social media execution as needed (e.g., adapting press or blog content for social channels)
• Ensure consistency with Nava’s voice, tone, and messaging guidelines.

Events and Thought Leadership Support

• Support communications needs for portfolio-related events, including briefings, roundtables, and conferences.
• Assist with drafting speaker bios, session descriptions, and post-event recaps.
• Coordinate with internal teams to amplify thought leadership opportunities tied to portfolio work.

Analytics and Reporting

• Monitor, analyze, and report on communication activities and metrics to measure the effectiveness of communication strategies and identify areas for improvement.

Required Skills

• Bachelor’s degree or equivalent professional experience.
• 2+ years of experience in community engagement, marketing operations, CRM management, or a related field.
• Experience supporting marketing or communications campaigns through CRM tools.
• Strong organizational skills and attention to detail.
• Ability to work cross-functionally and manage competing priorities.

Compensation

$79,650—$90,000 USD

Other Requirements

All roles at Nava require the following:

• Legal authorization to work in the United States
• Ability to meet any other requirements for government contracts for which candidates are hired
• Work authorization that doesn’t require visa sponsorship, now or in the future
• May be subject to a government background check or security clearance, depending on the contract
• This role requires you to work from the contiguous United States.

Perks working with Nava

• Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs
• Insurance coverage — Nava provides disability, life, and accidental death insurance at no cost
• Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge
• Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO
• Annual bonus — when Nava meets its goals, eligible employees receive a performance-based annual bonus
• Parental leave — paid time off for new parents, plus weekly meals delivered to your home
• Wellness program — full platform offering physical, mental, & emotional health resources & support tools
• Virtual care — see doctors online with no copay through UnitedHealthcare’s virtual visit program
• Sabbatical leave — earn extended unpaid leave after continuous service for personal growth or rest
• 401(k) match — Nava matches 4% of your salary to support your retirement savings plan
• Flexible work — remote-first environment with flexibility built around your schedule and responsibilities
• Home office setup — company laptop & setup assistance provided via Staples for remote work needs
• Utility support — monthly reimbursement to help offset eligible home office utility expenses
• Learning opportunities — internal training programs and resources to help grow your professional skills
• Development opportunities — LinkedIn Learning access & an annual allowance for courses, tuition, & certs
• Referral bonus — get rewarded when you refer great people who join the Nava team
• Commuter benefits — pre-tax commuter programs to support in-office travel when applicable
• Supportive culture — A collaborative and remote-friendly team environment where people genuinely care

Location

We have fully remote options if you reside in one of the following states:

Alabama, Arizona, California, Colorado, DC, Delaware, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, Wisconsin

If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time.

Key skills/competency

• Communications Strategy
• Media Relations
• Content Creation
• Press Release Writing
• Social Media Management
• Event Coordination
• Public Affairs
• Government Communications
• CRM Tools
• Stakeholder Engagement