Digital Infrastructure Engineer
@ NATO Communications and Information Agency (NCI Agency)

Brussels, Brussels Region, Belgium
€77,607
On Site
Full Time
Posted 1 day ago

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XXXXXXXXX XXXXXXXXXXX XXXXXXXX****** @ncia.int
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Job Details

About the Digital Infrastructure Engineer Role

Based in Brussels, Belgium, the Digital Infrastructure Engineer at NATO Communications and Information Agency (NCIA) is responsible for the day-to-day delivery and operation of multiple IT services to remote NATO offices. You will support onsite IT, provide logistic support, assist with cryptographic activities, manage network equipment, and enforce security policies in line with NATO regulations.

Key Responsibilities

  • Provide onsite IT support at remote NATO offices.
  • Coordinate IT logistics and cryptographic activities.
  • Support network devices including Cisco switches and wireless access points.
  • Implement and follow up security policies and protocols.
  • Manage service-based contracts and evaluate vendor performance.
  • Offer on-demand support outside of business hours when required.

Qualifications and Experience

The ideal candidate will have a Bachelor’s degree (or equivalent experience), 2 years of relevant experience (or 6 years for alternative qualifications), and at least 1 year experience providing IT support in conflict zones. Additional expertise includes supporting end user equipment, Microsoft 365, Cisco technology, and performing cryptographic activities. Excellent communication, analytical skills, and fluency in English are essential.

What We Offer

This position offers meaningful work for a 3-year contract with a competitive tax-free salary, allowances for household and children, expatriate benefits, excellent private health insurance, generous annual leave and official holidays, a NATO Pension Scheme, and various development programs.

Key skills/competency

  • IT Support
  • Digital Infrastructure
  • Network Equipment
  • Cryptography
  • Security Policies
  • Microsoft 365
  • Cisco
  • Logistics
  • Technical Support
  • Communication
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How to Get Hired at NATO Communications and Information Agency (NCI Agency)

🎯 Tips for Getting Hired

  • Customize your resume: Highlight technical and support expertise.
  • Tailor your cover letter: Emphasize NATO mission alignment.
  • Research NCIA: Understand their IT service transformation goals.
  • Prepare for interviews: Practice technical and situational questions.

📝 Interview Preparation Advice

Technical Preparation

Review Cisco switch configuration basics.
Study Microsoft 365 support procedures.
Practice IT troubleshooting for remote sites.
Update skills on cryptographic protocols.

Behavioral Questions

Describe conflict zone support experience.
Explain handling high-pressure IT issues.
Demonstrate clear communication with VIP users.
Discuss teamwork in diverse environments.

Frequently Asked Questions