Patient Service Coordinator
@ National Spine And Pain Centers LLC

Charlottesville, Virginia, United States
On Site
Posted 3 days ago

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XXXXXXXX XXXXXXXXX XXXXXX***** @nspc.com
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Job Details

Overview

National Spine And Pain Centers LLC has been a pioneer in relieving chronic and acute pain for over 30 years. With more than 120 locations and 750 medical professionals, this trusted healthcare brand facilitates nearly one million patient visits a year.

What We Offer

  • Paid time off (PTO) & 8 company paid holidays
  • Tuition reimbursement
  • 401k with employer matching
  • Competitive health, vision and dental benefits
  • Employer paid long term disability benefits
  • Pet Wellness coverage, legal assistance and identity protection
  • Mental Health resources and employee wellness programs
  • Tickets at Work savings on brands, travel, dining and more!

Responsibilities

  • Perform patient check in/out procedures and update EMR with demographic/insurance information.
  • Collect outstanding copays and balances.
  • Coordinate with patients, insurance companies, and providers for authorizations and record updates.
  • Prepare charts for appointments and process medical records requests.

Requirements

  • High school diploma or GED equivalent.
  • Minimum one year of administrative medical office experience, preferably in a specialty practice.
  • Experience with Electronic Medical Records (EMR) systems is required.
  • Experience in Pain Management, Regenerative Medicine, or Orthopedics is strongly preferred.
  • Must be authorized to work in the United States without sponsorship.
  • Satisfactory background check including driving, criminal, employment, education, and social security.

Equal Opportunity Employer

National Spine & Pain Centers is an Equal Opportunity employer. Applicants will be considered without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

Key Skills/Competency

  • Patient Check-In
  • EMR Systems
  • Insurance Verification
  • Administrative Skills
  • Medical Records Processing
  • Communication
  • Customer Service
  • Attention to Detail
  • Time Management
  • Healthcare Compliance
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How to Get Hired at National Spine And Pain Centers LLC

🎯 Tips for Getting Hired

  • Customize resume: Highlight administrative and EMR skills.
  • Research National Spine And Pain Centers LLC: Understand their services and culture.
  • Emphasize experience: Detail relevant office or medical practice work.
  • Prepare for interviews: Be ready to discuss patient management scenarios.

📝 Interview Preparation Advice

Technical Preparation

Review EMR system tutorials.
Practice data entry techniques.
Learn digital records management.
Familiarize with medical software basics.

Behavioral Questions

Describe handling difficult patient interactions.
Explain time management in busy settings.
Discuss teamwork in office environments.
Share experience with adapting to change.

Frequently Asked Questions