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People Operations & Talent Acquisition Specialist

National Pen

Shelbyville, Tennessee, United StatesOn Site

Original Job Summary

Overview

The People Operations & Talent Acquisition Specialist plays a dual role in supporting the success of our manufacturing facility. You will drive efficient HR operations and lead full-cycle recruitment efforts for National Pen.

People Operations Responsibilities

  • Support day-to-day HR operations including onboarding and offboarding.
  • Partner with leadership on employee relations and compliance.
  • Assist with performance management, development planning, and training coordination.
  • Maintain accurate employee records and support audits.
  • Contribute to continuous improvement of HR processes.

Talent Acquisition Responsibilities

  • Manage full-cycle recruitment for various roles.
  • Collaborate with hiring managers to define job requirements.
  • Source candidates using job boards, social media, and referrals.
  • Screen resumes and coordinate interviews.
  • Develop and maintain talent pipelines for critical roles.
  • Track and report recruiting metrics.

Required Qualifications

  • Bachelor’s degree in HR, Business Administration, or related field.
  • SHRM-CP, PHR, or similar HR certification.
  • 2–4 years of experience in HR, talent acquisition, or people operations.
  • Strong knowledge of employment laws and HR best practices.
  • Experience with ATS and HRIS platforms.
  • Excellent interpersonal, communication, and organizational skills.
  • High attention to detail and confidentiality.

About National Pen

Pens.com, a National Pen and Cimpress brand (Nasdaq: CMPR), has 56 years of experience serving 22 countries worldwide. They offer personalized promotional products with expert guidance and cost savings.

Key skills/competency

  • People Operations
  • Talent Acquisition
  • HRIS
  • Onboarding
  • Recruitment
  • Employee Relations
  • ATS
  • Compliance
  • Performance Management
  • HR Processes

How to Get Hired at National Pen

🎯 Tips for Getting Hired

  • Customize your resume: Tailor experience to HR and recruitment skills.
  • Highlight HR certifications: Emphasize SHRM-CP or PHR credentials.
  • Showcase relevant experience: Detail HRIS and ATS familiarity.
  • Prepare for interviews: Research National Pen and manufacturing context.

📝 Interview Preparation Advice

Technical Preparation

Review HRIS system functionalities.
Practice ATS software navigation.
Study employment laws updates.
Prepare data management scenarios.

Behavioral Questions

Describe handling difficult employee situations.
Explain collaboration with leadership styles.
Share experiences managing multiple HR tasks.
Discuss conflict resolution examples.