Asst Mgr/Mgr/Sr Mgr, Technology & Innovation (2-yr contract)
National Arts Council Singapore · Singapore, Singapore
- On site
- Contract
- SGD 72,000 / year
- Singapore, Singapore
Job highlights
- Drive internal digital adoption and strategy.
- Enhance work processes through digitalization.
- Manage digital tool implementation and pilots.
- Engage stakeholders across departments.
- Analyze data and identify digital opportunities.
About the role
About the Role
As an Assistant Manager/Manager in the Technology and Innovation Department at the National Arts Council (NAC), you will play a pivotal role in driving internal digital adoption initiatives across NAC. You will implement NAC's long-term digital adoption strategy to develop NAC into a digitally mature organization. This role requires a blend of digital transformation expertise, change management skills, stakeholder engagement capabilities, and strong analytical abilities to drive successful digital adoption across the organization.
What You Will Be Working On
You will focus on internal digitalization initiatives:
- Collaborate with NAC departments to identify problem statements or pain points in staff's workflows and processes that can be digitally enhanced to streamline operations, reduce manual effort, and improve productivity.
- Identify use cases with potential for digital enhancement through discovery sessions with departments.
- Develop and lead use case development, including planning and execution of initiatives (e.g., testing, pilots) to introduce digital tools and solutions.
- Provide guidance and support during testing, pilots, and subsequent implementation and roll-out phases.
What We Are Looking For
The ideal candidate should possess:
- Knowledge of Digital Transformation and digitalization-related fields is advantageous.
- Preferably 1-3 years of working experience in digital transformation, change management, or technology-related fields. Entry-level applicants are welcomed if they demonstrate key competencies.
- Understanding of digital transformation principles and best practices for driving internal digital adoption and managing organizational change.
- Experience in stakeholder engagement across departments to identify needs, co-create solutions, and drive adoption.
- Strong analytical and problem-solving skills to interpret survey results, identify gaps, and translate insights into actionable strategies.
- Experience in project and event management, particularly in planning and executing engagement initiatives such as events, workshops, and digital pilots.
- Excellent communication, facilitation, and training skills with strong written and verbal abilities to develop toolkits, guides, and deliver presentations or training.
- Ability to work effectively with different departments with varying levels of digital readiness and priorities.
- Experience in managing organizational change and driving sustained digital adoption.
- Proficiency in data analysis tools and the Microsoft Office suite.
- Passion for digital innovation and a keen interest in exploring how technology can enhance workplace productivity and employee experience.
Requirements and expectations vary based on the level of the position (Assistant Manager/Manager/ Senior Manager) applied for. The role/position offered will be commensurate with experience and relevant skills.
Key Skills and Competencies
- Digital Transformation
- Change Management
- Stakeholder Engagement
- Project Management
- Process Improvement
- Digital Adoption
- Data Analysis
- Problem-Solving
- Communication Skills
- Innovation
Skills & topics
- Technology Manager
- Digital Transformation
- Innovation
- Change Management
- Digital Adoption
- Project Management
- Stakeholder Engagement
- Process Improvement
- NAC
- Singapore
How to get hired
- Tailor your resume: Highlight digital transformation, change management, and project experience relevant to driving internal adoption.
- Showcase your skills: Emphasize stakeholder engagement, problem-solving, and your passion for digital innovation in your application.
- Prepare for interviews: Be ready to discuss your experience with digital tools, process improvement, and managing organizational change.
- Understand the mission: Research the National Arts Council's goals and how technology supports their objectives.
Technical preparation
Familiarize with digital transformation frameworks.,Practice identifying process pain points.,Learn about change management methodologies.,Review data analysis and reporting tools.
Behavioral questions
Describe leading a digital adoption initiative.,How do you engage reluctant stakeholders?,Share an example of process improvement.,How do you handle conflicting priorities?
Frequently asked questions
- What is the primary goal of the Technology and Innovation Manager role at the National Arts Council Singapore?
- The primary goal of the Technology and Innovation Manager at the National Arts Council Singapore is to drive internal digital adoption initiatives and implement the organization's long-term digital strategy to foster a digitally mature environment.
- What level of experience is required for the Technology and Innovation Manager position?
- The role is open to Assistant Manager, Manager, and Senior Manager levels. While 1-3 years of experience in digital transformation, change management, or technology is preferred, entry-level applicants with demonstrated key competencies are also encouraged to apply.
- What are the key responsibilities of the Technology and Innovation Manager?
- Key responsibilities include identifying digital enhancement opportunities, leading use case development, managing the planning and execution of digital tool implementation, providing support during testing and roll-out, and analyzing results to drive adoption.
- Does this role at the National Arts Council Singapore involve direct interaction with external clients or the public?
- This role focuses on internal digitalization initiatives within the National Arts Council Singapore. The primary interaction will be with internal departments and staff to enhance their work processes and productivity through digital tools.
- What kind of digital tools or technologies might I be working with as a Technology and Innovation Manager?
- While specific tools aren't listed, the role involves identifying needs and implementing digital solutions to streamline processes, improve productivity, and enhance employee experience. This could encompass a range of productivity software, collaboration platforms, and data analysis tools.
- How does the National Arts Council Singapore support digital transformation efforts for this role?
- The National Arts Council Singapore is committed to developing into a digitally mature organization. This role is central to that strategy, implying support for identifying needs, piloting solutions, and driving adoption across departments.