Supervisor, Denials and Appeals

@ Natera

Position Summary

The Supervisor, Denials and Appeals will supervise a team of Revenue Cycle Analysts and Denials and Appeals Specialists focused on insurance discovery for claims and denial management. This role ensures consistency and accuracy of third-party payor billing information and improves the claims processing and revenue recovery process.

Primary Responsibilities

• Supervise team by monitoring production and quality against goals.
• Provide orientation, ongoing training, and performance feedback.
• Liaise with internal departments to ensure accurate billing processes.
• Act as escalated response for concerns and enforce policy.
• Manage the entire process from insurance verification to collection.
• Monitor adherence to policies and perform regular audits.
• Develop, coach, and manage staff in a high production environment.

Preferred Knowledge, Skills And Abilities

• Thorough knowledge of healthcare reimbursement (government and private payers).
• Ability to analyze payments, diagnose issues, and report findings.
• Excellent oral and written communication skills.
• Strong proficiency in Excel, PowerBI, and Google Enterprise Suite.
• Understanding of the claim life cycle, payer contracts, and denial research.

Qualifications

Bachelor’s degree or equivalent experience in business, healthcare administration or similar. Minimum 2 years of direct and supervisory experience in insurance denials/appeals and claims management software.

Compensation & Location

Based in Austin, TX. Salary ranges from $63,700 to $85,000 USD depending on experience and qualifications.

Our Opportunity at Natera

Natera is a global leader in cell-free DNA (cfDNA) testing for oncology, women’s health, and organ health. Work with dedicated professionals from world-class institutions and enjoy competitive benefits including comprehensive health plans, free testing, 401k, and referral programs.

Equal Opportunity

Natera is an Equal Opportunity Employer committed to a diverse and inclusive workplace. All qualified applicants are encouraged to apply regardless of background or experience.

Important Notice

Candidates will only be contacted via a @natera.com email address. Beware of fraudulent communications from other domains.

Key Skills/Competency

• Supervision
• Revenue Cycle
• Denials Management
• Insurance Billing
• Claims Processing
• Training
• Healthcare Reimbursement
• Excel
• PowerBI
• Google Suite