Senior Investor Relations Product Analyst

About Nasdaq

At Nasdaq, you work for a global tech leader dedicated to open, transparent markets and inclusive prosperity. You will be part of a team that leverages technology to centralize data, analytics, and market intelligence.

What We Offer

This is a permanent full-time role based in Bonifacio Global City, Taguig with a hybrid work model (at least 2 in-office days per week). You will enjoy HMO coverage, employee stock purchase plan, equity grant, retirement plan, annual bonus, and additional wellness benefits.

Your Role

As the Senior Investor Relations Product Analyst, you will support Nasdaq Corporate Access Platforms by addressing client inquiries via email, phone, and live chat. You will serve as a subject matter expert for desktop and mobile-based Investor Relations workflow products.

Responsibilities

• Provide reactive and proactive client support across multiple channels.
• Participate in outreach campaigns to highlight new features.
• Collaborate with Product Specialists and Account Managers for client success.
• Troubleshoot and resolve technical and data inquiries.
• Document and track all interactions in Nasdaq's CRM system.
• Maintain a strong understanding of the Investor Relations industry and best practices.

What We Expect

• BS/BA in Business or Finance with a minimum of 3 years in client-focused roles.
• Understanding of Financial Markets with excellent presentation skills.
• Superior attention to detail and ability to multitask in a fast-paced environment.
• Excellent communication skills in English and proficiency with remote tools like Zoom.
• Willingness to work US business hours (night shift) and at least twice weekly in office.

Equal Opportunity Employer

Nasdaq is deeply committed to diversity and encourages applications from all qualified candidates. Reasonable accommodations are available upon request.