Student Services and Internships Coordinator

Student Services and Internships Coordinator

Global Academic Ventures LLC is seeking a dynamic and organized Student Services and Internships Coordinator to join our team in Sydney, Australia. This role is ideal for someone passionate about global education and student success, offering hands-on experience in internship coordination and participant engagement.

Position Overview

The Coordinator will be responsible for fostering strong relationships with internship host companies and ensuring an exceptional student experience. This involves researching and identifying suitable host companies, conducting outreach, developing partnerships, and coordinating internship placements that align with student career and academic goals. Additionally, the role involves serving as a primary point of contact for students, providing comprehensive support from pre-placement through program completion, addressing inquiries, and managing logistical aspects.

Key Responsibilities

Internship Sourcing and Host Company Liaisons:

• Conduct research to identify potential host companies that align with student interests, program goals, and academic requirements.
• Perform outreach to prospective organizations via email, phone, and professional platforms.
• Develop and pitch internship program opportunities to new and existing partners.
• Build and maintain relationships with company representatives to secure internship placements.
• Track outreach efforts, leads, and partnership progress using internal systems.
• Stay informed on industry trends and emerging companies to expand internship offerings.
• Support ongoing partnership management and ensure a positive experience.

Student Support, Communication & Program Coordination:

• Serve as a point of contact for students throughout the internship lifecycle, from pre-placement through program completion.
• Respond to student inquiries via email and other communication channels in a timely and professional manner.
• Support the internship placement process by assisting with student communications, documentation, and coordination between students and host companies.
• Assist with on-the-ground or in-program support, including check-ins, issue resolution, and coordination with host organizations as needed.
• Help resolve student concerns related to health, safety, housing, or internship experiences in collaboration with internal teams.
• Maintain accurate records of student communications and support interactions.

Qualifications

• Bachelor’s degree
• Strong communication and interpersonal skills
• Excellent customer service skills
• Ability to stay organized and manage multiple inquiries
• Comfortable using email, spreadsheets, and basic office tools

Preferred Qualifications

• Experience in customer service, student services, or support roles
• Interest in international education or student engagement
• Experience working with diverse populations

What You’ll Gain

• Hands-on experience in global internship coordination, student services, and international program operations.
• Exposure to partnership development, including outreach, relationship management, and internship sourcing.
• Practical experience supporting end-to-end internship placement processes for students and host companies.
• Development of strong communication, customer service, and management skills.
• Experience working in a fast-paced, international environment with diverse students and organizations.
• Opportunity to support real-time student experiences, including problem-solving, advising, and program support.
• Insight into global education, career development, and international internship structures.

Key skills/competency

• Internship Coordination
• Student Services
• Global Education
• Partnership Development
• Relationship Management
• Cross-cultural Communication
• Program Support
• Logistics Coordination
• Customer Service
• International Programs