Digital Customer Success Consultant

About Digital Customer Success Consultant at Nacre Capital

Nacre Capital is a global venture builder seeking a talented Digital Customer Success Consultant with strong business orientation, analytical skills, and startup experience. In this role, you will focus on conducting sales activities and enhancing customer relationships.

Responsibilities

• Conduct sales tasks including cold calling and email campaigns.
• Work independently in various industries like digital health, medical devices, agritech, and aquaculture.
• Collaborate with serial entrepreneurs, seasoned executives, and expert investors.
• Prioritize tasks and meet deadlines for high-quality deliverables.
• Enhance Nacre's CRM and database with accurate information.
• Serve as a liaison between executives and external clients.

Requirements

• Proficient in English, both written and verbal.
• Ability to work in US ET timezone.
• 2-3 years of sales/customer success experience.
• Bachelor's degree in Business Administration or related field.
• Proficient in Microsoft Outlook, Excel, Docs, Adobe, PowerPoint, and G Suite.
• Strong business acumen, creative mindset, and proactive attitude.

Benefits & Culture

• Competitive USD salary based on skills and sales success rewards.
• Professional growth in a dynamic and rapidly growing company.
• Diverse industry exposure (digital health, medical devices, agritech, aquaculture).
• Remote work opportunity for flexibility and improved work-life balance.
• Supportive and inclusive team culture.

Key skills/competency

Digital Customer Success Consultant, Sales, CRM, Cold Calling, Email Campaigns, Business Acumen, Analytical, Startup, Collaboration, Proactive