Senior Business Analyst

About NAB and the Senior Business Analyst Role

Be part of a purpose-led organisation focused on customer and community impact, working on enterprise-scale AI initiatives within a regulated environment. At NAB, our people are customer obsessed, prioritising needs and satisfaction to foster innovation and build lasting relationships. We strive to be the most customer-centric company in Australia and New Zealand. In this Senior Business Analyst role, you will join the AI team, doubling down on this customer-centric approach.

Key Responsibilities

• Capture and groom requirements into epics, features, user stories, and dependencies in collaboration with squads, ensuring alignment with business needs.
• Perform comprehensive analysis (scenario, policy, customer, data, gap, change) to articulate business needs and solution requirements effectively.
• Develop process models, data models, business rules, target operating models, workflows, reporting, and other necessary outputs.
• Ensure Delivery and Development teams clearly understand the value of each user story, facilitating timely and effective delivery.
• Work closely with the Product Owner to elicit, analyse, document, and communicate business requirements, articulating the product vision with a strong focus on value delivery.
• Translate end-user and customer insights into Epics and Stories, complete with clear Acceptance Criteria, easily understood by the development team and fully traceable.

What You'll Bring

• Previous experience as a Business Analyst with an in-depth understanding of financial products, processes, and systems.
• Demonstrated creativity, ability to simplify complex processes and issues, strong problem-solving, and analytical skills.
• Extensive experience working in an agile environment and familiarity with Human-Centred Design (HCD) techniques.
• Ability to communicate a compelling product vision to key stakeholders and teams, developing it into a shaped backlog of features, user stories, and sprint goals.
• Comfort playing a leadership role, including leading workshops, within cross-functional business and IT teams through discovery, development, and operational usage stages of change.
• Proven analytical skills coupled with evidence-based decision making.

Diversity and Inclusion at NAB

We believe a diverse and inclusive workplace works better for everyone. Our culture is built on equity and respect, where everyone feels valued for being their authentic selves. Through our Employee Resource Groups, we foster an inclusive environment where unique backgrounds and identities are understood, respected, and celebrated. We are committed to providing an environment where you can work your way.

How to Join NAB

If you believe this Senior Business Analyst role is the right fit for you, we encourage you to apply. Please note that candidate screening and interviews may be conducted before the job advert's closing date. For details on the recruitment process, accessibility, or alternate application methods, please visit the NAB Careers page. To discuss adjustment requirements, you can contact the NAB Careers team via nab.careers@nab.com.au (please reference the job number).

Key skills/competency

• Business Analysis
• Agile Methodologies
• Requirements Gathering
• Financial Products
• Process Modelling
• Stakeholder Management
• User Stories
• Data Analysis
• Problem Solving
• AI Initiatives