Consultant, Gen AI
NAB
Job Overview
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Job Description
About the Opportunity
NAB offers a unique opportunity to pioneer AI in marketing, working with cutting-cutting-edge technology in a collaborative and fast-paced environment. Join an amazing team backing talented individuals who are customer obsessed, prioritizing customer needs and satisfaction to be the most customer-centric company in Australia and New Zealand.
As the Consultant, Gen AI, you will be an integral part of the Group Marketing Emerging Technology team, focused on delivering exceptional customer experiences through advanced AI technology.
Key Responsibilities
- Build Copilot AI cookbooks specifically tailored for marketing use cases.
- Collaborate effectively with internal teams and external vendors to deliver innovative GenAI solutions and pilots.
- Ensure stringent compliance with NAB’s Model Risk Policy, data privacy regulations, and ethical AI standards.
- Define and meticulously track Key Performance Indicators (KPIs) for GenAI initiatives, optimizing performance and user experience.
- Support comprehensive enablement and adoption efforts for business teams on GenAI tools and Copilot usage.
- Drive continuous innovation through proof-of-concepts and actively contribute to NAB’s overarching AI strategy roadmap.
What We're Looking For
NAB seeks top talent to deliver the best for its customers. Ideal candidates will possess:
- Previous experience in Marketing Technology with hands-on experience in Generative AI tools (Large Language Models (LLMs), prompt engineering).
- Demonstrated ability to design and implement AI-driven workflows and create reusable assets.
- Knowledge of AI governance, ethical AI principles, and compliance requirements is preferred.
- Proven experience in effective stakeholder management and vendor coordination.
- Strong expertise in prompt engineering.
Our Commitment to Diversity and Inclusion
NAB believes a diverse and inclusive workplace benefits everyone. The company fosters a culture of equity and respect, where every individual feels valued and appreciated for their authentic self. Through Employee Resource Groups, NAB promotes an inclusive environment where unique backgrounds and identities are understood, respected, and celebrated. NAB is committed to providing an environment where you can work your way.
Key skills/competency
- Generative AI
- Large Language Models (LLMs)
- Prompt Engineering
- Marketing Technology
- AI Governance
- Ethical AI
- Data Privacy
- Stakeholder Management
- Vendor Coordination
- AI Strategy
- Solution Design
How to Get Hired at NAB
- Research NAB's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor. Focus on their 'customer obsessed' and 'diverse and inclusive' values.
- Tailor your resume for Gen AI: Highlight your hands-on experience with LLMs, prompt engineering, and marketing technology. Showcase compliance and stakeholder management skills specific to AI roles.
- Showcase AI project impact: Prepare examples of how your GenAI solutions have driven business value, optimized performance, or improved user experience in previous roles.
- Understand ethical AI at NAB: Familiarize yourself with NAB's approach to AI governance and data privacy. Be ready to discuss how you ensure ethical deployment of AI.
- Network strategically: Connect with current NAB employees, especially those in Marketing Technology or AI roles, on LinkedIn for insights and potential referrals.
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