AVP – Engineering & Technology
MyOperator · India
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- Hybrid
- Full-time
- ₹4,000,000 / year
- India
Job highlights
- Lead technology and AI strategy for a SaaS platform.
- Own end-to-end product architecture and engineering execution.
- Build and scale high-performing engineering teams.
- Drive innovation with LLMs and emerging technologies.
- Directly report to the CEO with significant impact.
About the role
About MyOperator
MyOperator is a Business AI Operator and a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance – all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement – without fragmented tools or increased headcount.
Role Overview
The AVP – Engineering & Technology will own the entire technology ecosystem of the company end-to-end. This role is responsible for product architecture, engineering execution, AI strategy, platform scalability, security, and technical excellence across all products and services. This is a hands-on leadership role with complete accountability – from product vision to production reliability. You will act as the technical custodian of the company, working closely with the CEO, Product, Business, and Customers. This role is ideal for entrepreneurial leaders, ex-founders, or senior technologists who have built and scaled products and teams.
Key Responsibilities
Technology & Product Ownership
- Own end-to-end product engineering for all SaaS platforms and AI solutions
- Define and drive technical vision, architecture, and long-term scalability
- Ensure high availability, performance, security, and reliability of platforms
- Translate business vision into robust, scalable technical systems
AI & Innovation Leadership
- Lead the AI roadmap including LLM-based agents, automation, and intelligence layers
- Drive build vs buy decisions for AI, infra, and tools
- Ensure responsible, secure, and cost-effective AI adoption
- Continuously evaluate emerging technologies for competitive advantage
Engineering Execution & Delivery
- Build, mentor, and scale high-performing engineering teams
- Set engineering standards for code quality, DevOps, testing, and deployment
- Own delivery timelines, tech debt management, and release governance
- Establish strong engineering culture, accountability, and ownership
Stakeholder & Business Alignment
- Partner closely with CEO, Product, Sales, and Customer Success
- Support enterprise deals with technical confidence and credibility
- Act as the final escalation point for all technical risks and decisions
- Present technology strategy and progress to leadership and board
What We’re Looking For
Experience & Background
- 10+ years of experience in software engineering and architecture
- Proven experience leading large-scale SaaS platforms
- Strong exposure to AI/ML, LLMs, APIs, cloud-native architectures
- Experience owning products from 0 – 1 or 1 – scale
- Prior experience as Founder, Co-founder, CTO, VP Engineering is a strong plus
Leadership & Mindset
- Entrepreneurial mindset with ownership mentality
- Ability to think business-first, not just tech-first
- Comfortable operating in ambiguity and fast-paced environments
- Strong decision-maker with bias toward action
- Deep sense of accountability and execution excellence
Why Join Us
- Direct reporting to the CEO with real decision-making power
- Opportunity to shape the technical DNA of a growing AI company
- Build AI agents and SaaS products at scale
- Potential for long-term leadership growth and wealth creation
- High-impact role with visibility across the organization
Key skills/competency
- Artificial Intelligence (AI)
- Machine Learning (ML)
- LLMs
- SaaS Platforms
- Product Architecture
- Scalability
- DevOps
- Team Leadership
- Cloud-Native Architectures
- Technical Vision
Skills & topics
- AVP Engineering
- Technology Lead
- SaaS Platforms
- AI Strategy
- LLM
- Product Architecture
- Engineering Management
- Cloud-Native
- DevOps
- Team Leadership
- Software Engineering
- Technical Vision
- MyOperator Careers
How to get hired
- Tailor your resume: Highlight leadership in SaaS, AI/ML, and scaling products from 0 to scale for the AVP Engineering & Technology role.
- Showcase entrepreneurial spirit: Emphasize experience as a founder, CTO, or VP Engineering, demonstrating ownership and business-first thinking.
- Prepare for technical depth: Be ready to discuss AI roadmaps, LLM strategies, platform scalability, and security in your interview.
- Demonstrate leadership: Prepare examples of building, mentoring, and scaling engineering teams and fostering a strong engineering culture.
- Align with MyOperator's mission: Understand their AI-driven communication platform and how your technical vision supports their business goals.
Technical preparation
Deep dive into AI/ML, LLMs, and SaaS architecture.,Prepare to discuss scaling strategies for cloud platforms.,Review MyOperator's product and identify technical opportunities.,Be ready to present a technical vision and roadmap.
Behavioral questions
Describe a time you led a team through ambiguity.,How do you balance tech-first vs. business-first decisions?,Share an example of driving technical innovation.,How do you foster accountability in an engineering team?
Frequently asked questions
- What is the primary focus of the AVP Engineering & Technology role at MyOperator?
- The AVP Engineering & Technology at MyOperator is responsible for the entire technology ecosystem, including product architecture, engineering execution, AI strategy, platform scalability, security, and technical excellence across all products and services. It's a hands-on leadership role with complete accountability from product vision to production reliability.
- What kind of experience is MyOperator seeking for the AVP Engineering & Technology position?
- MyOperator is seeking candidates with 10+ years of experience in software engineering and architecture, proven experience leading large-scale SaaS platforms, and strong exposure to AI/ML, LLMs, APIs, and cloud-native architectures. Experience owning products from 0 to scale, or prior experience as a Founder, Co-founder, CTO, or VP Engineering is highly desirable.
- How does the AVP Engineering & Technology role contribute to MyOperator's AI strategy?
- This role leads MyOperator's AI roadmap, including LLM-based agents and automation. The AVP will drive build vs. buy decisions for AI and ensure responsible, secure, and cost-effective AI adoption, while continuously evaluating emerging technologies for competitive advantage.
- What is the reporting structure for the AVP Engineering & Technology at MyOperator?
- The AVP Engineering & Technology reports directly to the CEO, offering significant decision-making power and the opportunity to shape the company's technical direction.
- What are the key leadership qualities MyOperator looks for in an AVP Engineering & Technology candidate?
- MyOperator seeks an entrepreneurial mindset with an ownership mentality, the ability to think business-first, comfort in ambiguity and fast-paced environments, strong decision-making skills with a bias for action, and a deep sense of accountability and execution excellence.
- How can I highlight my suitability for the AVP Engineering & Technology role at MyOperator on my resume?
- On your resume, emphasize your experience in leading large-scale SaaS platforms, your expertise in AI/ML and LLMs, and any experience you have in building products from inception to scale or as a founder/CTO. Quantify achievements wherever possible, showcasing your impact on scalability, performance, and team growth.