Business Analyst

About MYOB

We’re a leading business management solution with a core purpose helping more businesses in Australia and New Zealand start, survive and succeed.

At MYOB, we believe what’s good for one business is good for all business—and for all of us. Whether you support them, work for them, or dream of building your own, when businesses run smoothly, everybody feels it. Owners, employees, customers, suppliers—even families. That’s why we’re here to give every person in business the tools they need to focus on what really matters and do Big Things—whatever big looks like for them.

And for you? Joining MYOB means being part of that impact. It means using your skills to help businesses thrive, shaping the future of work, and growing alongside the people and communities we support. Because while we’re the business of software, we’re really in the business of people. And that makes MYOB Everyone’s Business.

About The Role: Business Analyst

We are currently looking for an experienced Business Analyst to join our MYOB Solo team – the crew behind our all in one mobile app that puts admin on autopilot for solo operators, freelancers and side-giggers across Australia.

We don’t want you to spend your day writing Jira tickets (yuck!). First and foremost, we want someone who is genuinely passionate about working with a group of like-minded people helping businesses in Australia and New Zealand start, survive and succeed. You’ll bring a curious mentality and love working collaboratively to deliver exciting things that genuinely make our customers’ lives easier, giving them back time and confidence to run their own show.

Please note, this is a fixed term contract until 4th September 2026

What Will Keep You Busy...

• Help the team truly identify the customer problems and opportunities in market
• Elicit detailed functional and business requirements from Product Managers, Product Designers, user groups, ensuring that they are understood by the team (and that they solve the right problem)
• Input into delivery plans and communicate any dependencies, issues or risks back to your partner group (are we on or off-track).
• Continuously input into and report on product performance
• Work with the product team to capture feedback to drive improvements and enhancements
• Identify areas of opportunities and prioritise day-to-day defects, technical improvements and small delighting enhancements (are we working on the right thing)
• Care not just about delivering a product, but how it’s performing in market and how customers respond to it
• Support our team of BAs, championing new and better ways of working

What We'd Love To See From You...

• Solid proven experience as a Business Analyst working with software in agile teams (you can do this in your sleep)
• If you have financial services/payments experience - this is a bonus!
• The ability to run workshops and to communicate effectively with partners across the organisation
• Someone passionate about customer outcomes and wearing/sharing the hats needed to achieve this
• Someone to be the product and customer voice for your domain
• Experience with financial services and payments is a major advantage

Our Culture & Benefits

At MYOB our values are at the heart of everything we do. If you want to work and collaborate where opinions are valued, and your ideas can make a difference, come to a place where Your Work Matters.

🎥 See what it's like to work at MYOB and what we're all about.

• 🟣Enjoy a flexible, hybrid workplace that brings balance to how you work, all of our centrally located offices come together for a number of in-person celebrations and social events
• 🟣 Set up your home office with a little financial help from us, and take advantage of great corporate discounts and vouchers from top retailers
• 🟣 Benefit from our partnership with Sonder, which supports the wellbeing of our team members
• 🟣 Unlock your potential via in-house training and programs, LinkedIn Learning, conferences and study assistance
• 🟣 Access to a variety of leave options available to support your wellbeing, including up to an additional four weeks of purchased leave, generous parental leave, domestic violence leave, transgender leave, community leave, study leave, and more
• 🟣 Join our communities, built around ‘Wellness’, ‘Belonging’ and the ‘Planet’ where you can make a meaningful contribution

At MYOB, we’re all about embracing difference and backing people to be their true selves. We’re proud to be an equal opportunity employer and big believers that the best hires don’t just fit our culture — they add to it. That means bringing your unique contributions, lived experiences, and fresh perspective to the table.

Love the sound of MYOB and this role but don’t tick every single box in this ad? Apply anyway! Studies show that women and underrepresented groups often hold back if they don’t meet every requirement — but we want to hear from you.

We’re proud to be a Circle Back Initiative Employer and we commit to responding to every applicant.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Key skills/competency

• Business Analysis
• Agile Methodologies
• Requirements Elicitation
• Product Management Support
• Customer Problem Identification
• Stakeholder Communication
• Financial Services Experience
• Payments Industry Knowledge
• Mobile App Development
• Workshop Facilitation