Junior Account Manager
@ MYNDUP

London, England, United Kingdom
£35,000
On Site
Full Time
Posted 23 days ago

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XXXXXXXX XXXXXXXXXXX XXXXXXX***** @myndup.com
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Job Details

Overview

Join MYNDUP as a Junior Account Manager reporting to the Account Management Team Lead with a salary of £35-40k and a hybrid work arrangement (3 days a week in office). MYNDUP is a fast-growing mental health startup dedicated to improving mental health support in the workplace.

Responsibilities

  • Manage and maintain strong client relationships.
  • Review client activity, engagement, and health scores regularly.
  • Organise monthly updates and quarterly business reviews.
  • Oversee onboarding and communication for new clients.
  • Upsell, cross-sell, and drive retention through renewal activities.
  • Support senior account managers in driving new business.
  • Stay updated on MYNDUP offerings and market trends.

Technical & Soft Skills

Beneficial technical skills include working with HubSpot and Google Suite, and producing warm, concise written communications. The ideal candidate has client success, account management or sales experience, strong communication skills, a commercial mindset, and excellent teamwork qualities.

Values & Culture

MYNDUP values caring, simplicity, continuous learning, and striving to WOW clients. The company celebrates diversity and conscious inclusion.

Benefits

  • 25 days off per year plus an extra birthday leave and UK bank holidays.
  • 1-1 mental health sessions.
  • Remote flexible working combined with a hybrid arrangement.

Key Skills/Competency

  • Client Relationship
  • Account Management
  • Communication
  • Sales
  • HubSpot
  • Google Suite
  • Onboarding
  • Renewals
  • Upselling
  • Market Awareness
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How to Get Hired at MYNDUP

🎯 Tips for Getting Hired

  • Customize your resume: Highlight account management and client success experience.
  • Research MYNDUP: Understand their mental health mission and values.
  • Emphasize communication skills: Showcase verbal and written effectiveness.
  • Prepare for role play: Practice account management scenarios.

📝 Interview Preparation Advice

Technical Preparation

Review HubSpot platform basics.
Practice Google Suite applications.
Study account management software.
Learn onboarding and renewal procedures.

Behavioral Questions

Describe a time you managed competing priorities.
Explain handling a challenging client situation.
Share an example of effective teamwork.
Discuss adapting to changing client needs.

Frequently Asked Questions