Content Designer
MyGwork - LGBTQ+ Business Community
Job Overview
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Job Description
About eBay
At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all.
About the Team and the Content Designer Role
You will work on key end-to-end projects that enhance the buying and selling experience on eBay. Collaborating within a product team, you'll craft clear, consumer-facing content that directly impacts business outcomes and support your solution with a thoughtful, well-rounded POV.
As a full-stack Content Designer, you know writing is designing. You see language as a design material and as an integral part of the UX Design process. You understand how to evaluate the quality of content design and how to improve it. You enjoy working collaboratively with cross-discipline partners to ensure the work meets all product requirements, iterate through all stages of fidelity, and work towards outcomes.
What You Will Accomplish as a Content Designer
- Build effective content solutions that meet team standards and project goals.
- Deliver high-quality, error-free content that aligns with UX standard processes.
- Develop a thoughtful point of view and clearly explain your rationale.
- Collaborate with marketing and customer support teams to ensure consistency in the product narrative.
- Ensure content is accessible and inclusive, working with the Localization team to adapt content for global markets.
What You Will Bring
- 3-5 years of professional experience in content-focused roles, with experience in in-product UX content.
- A portfolio of work demonstrating human-centered design thinking and solutions.
- Experience developing a product content strategy for web and mobile, focusing on accessibility and inclusivity.
- Bachelor's degree or equivalent in English, journalism, communications, marketing, human-centered interaction, or a related field.
Key skills/competency
- UX Writing
- Content Strategy
- User Experience (UX)
- Accessibility
- Inclusivity
- Content Design
- Web Content
- Mobile Content
- Cross-functional Collaboration
- Localization
How to Get Hired at MyGwork - LGBTQ+ Business Community
- Research eBay's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your Content Designer resume: Highlight UX content experience, product strategy, and collaboration skills.
- Showcase a strong portfolio: Demonstrate human-centered design thinking and measurable content solutions.
- Prepare for content strategy discussions: Be ready to articulate your content design rationale and impact.
- Emphasize accessibility and inclusivity: Discuss your experience in creating globally adaptable content.
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