Loyalty Insights & Reporting Analyst
@ MYER

Docklands, Victoria, Australia
A$70,000
On Site
Full Time
Posted 24 days ago

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Job Details

Loyalty Insights & Reporting Analyst at MYER

Myer is looking for a Loyalty Insights & Reporting Analyst responsible for providing timely insights and reporting on the MYER one loyalty program to influence customer behavioral change and improve program efficiency and ROI. This role is ideal for a recent Graduate with a background in Business Analytics, Mathematics, Statistics, Business/Economics, or Computer Science.

About the Role

Key responsibilities include:

  • Supporting loyalty campaigns with pre and post analytics, PIRs, and recommendations.
  • Delivering insights and reporting for key program events and executions.
  • Leveraging data insights to proactively identify improvement opportunities.
  • Automating and disseminating key metric reporting for various teams.
  • Collaborating with Loyalty and business stakeholders to present actionable insights.
  • Supporting loyalty program initiatives and projects from an insight perspective.

About You

The ideal candidate will have university training in SQL and querying large relational databases, familiarity with Google Cloud Platform, strong analytical skills, and the ability to transform raw data into meaningful insights. Retail experience is beneficial but not required.

Benefits

  • Generous team member discounts including exclusive discounts.
  • Access to lifestyle leave and volunteer leave for work-life balance.
  • Supportive leadership and team network to help you succeed.
  • Career growth and succession opportunities across the business.

Work Arrangement

This role offers a flexible hybrid working model with time at Myer's Docklands Support Office and remote work from home.

Key Skills/Competency

  • Analytics
  • Reporting
  • SQL
  • Data Insights
  • Google Cloud Platform
  • Customer Loyalty
  • Retail Analysis
  • Problem Solving
  • Automation
  • Stakeholder Engagement
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How to Get Hired at MYER

🎯 Tips for Getting Hired

  • Customize your resume: Tailor your skills to loyalty analytics.
  • Highlight SQL expertise: Emphasize database and query skills.
  • Showcase project experience: Mention relevant reports and campaigns.
  • Prepare for data questions: Review analytical and problem-solving scenarios.

📝 Interview Preparation Advice

Technical Preparation

Review SQL querying techniques and database management.
Practice Google Cloud Platform basics and data tools.
Familiarize with data automation and reporting methods.
Analyze sample loyalty program datasets.

Behavioral Questions

Describe a challenging data analysis project.
Explain how you approach problem-solving under pressure.
Discuss teamwork experiences in collaborative projects.
Illustrate handling feedback for improving analyses.

Frequently Asked Questions