Senior Internal & Executive Communications Manager

About The Team

As part of the Integrated Communications team at Mural, you'll collaborate with storytellers and strategists focused on transforming Mural’s brand narratives into compelling content experiences. We specialize in converting audience and platform insights into creative, data-driven content that resonates with our B2B audience. Together, we ensure every digital interaction reflects our brand and cultivates lasting connections with our customers.

Your Mission

You will play a vital role in bringing Mural’s story to life for our employees, ensuring they are informed, inspired, and deeply connected to our vision, strategy, and culture. In this highly visible position, you will work closely with our executive team to craft and disseminate clear, engaging messages that make our direction and priorities easily understandable and meaningful for all employees.

You will design and lead internal communications programs that foster transparency, connection, and open dialogue across our global, distributed workforce. From executive messaging and all-hands communications to change initiatives and employee engagement efforts, you will help employees grasp not just what Mural is doing, but where we’re headed and how our strategy is positioned for continued growth and long-term success. Reporting to the Senior Director, Integrated Communications, you will be instrumental in building trust, engagement, and alignment as Mural expands and evolves.

What You’ll Do as Senior Internal & Executive Communications Manager

• Own and refine Mural’s internal communications strategy, developing scalable programs to keep employees aligned with company priorities, business performance, cultural values, and the employee value proposition (EVP).
• Create integrated internal communication plans that support organizational change, growth initiatives, and leadership priorities.
• Serve as a strategic communications advisor to Mural’s executive team, crafting clear, authentic messaging for various platforms, including Slack communications, all-hands content, executive presentations, blogs, bylined articles (PR), and leadership updates.
• Partner closely with executives to ensure consistent tone, clarity, and alignment across all leadership communications.
• Design creative, engaging communication concepts and campaigns that strengthen employee connection, participation, and understanding of strategy across teams and regions.
• Champion two-way communication by incorporating feedback mechanisms, listening strategies, and employee voice into internal programs.
• Oversee the creation of high-impact content, including company announcements, external thought leadership articles, PR bylines, executive narratives, FAQs, and strategic updates.
• Translate complex business, product, and industry topics into accessible, engaging communications for internal audiences.
• Lead thoughtful, proactive communications planning for key moments such as organizational updates, product launches, and company milestones.
• Partner with HR, People, Product, and Marketing teams to ensure employees are informed, prepared, and aligned.
• Evaluate and implement AI-enabled tools to enhance internal communications workflows, content development, personalization, and efficiency.
• Establish metrics to measure internal communications effectiveness, engagement, and sentiment, using data to continuously improve messaging, channels, and approaches.
• Manage complex, cross-functional communications initiatives from planning through execution using project management tools.
• Collaborate closely with People Operations, Marketing, Product, and Leadership teams to ensure alignment and impact.

What You’ll Bring

• 5+ years of progressive experience in internal communications, executive communications, and/or corporate communications, ideally within fast-paced B2B SaaS or startup environments.
• Extensive experience supporting executive leadership, particularly with message development and employee-facing communications.
• Demonstrated creativity and originality in developing communication concepts and campaigns that drive employee engagement across channels.
• Strong portfolio of internal and executive communications materials.
• Experience supporting fast-paced, growth-stage companies, including navigating change and ambiguity.
• Proven ability to leverage AI tools for content creation and workflow optimization.
• Expertise in project management tools (Asana, Wrike, Monday.com, etc.).
• Strong analytical mindset, with experience measuring internal communications effectiveness.
• Exceptional written and verbal communication skills, with confidence partnering with senior leaders and executives.

Key skills/competency

• Internal Communications Strategy
• Executive Communication
• Employee Engagement
• Content Creation
• Change Management
• Strategic Planning
• Public Relations
• AI Communication Tools
• Project Management
• Analytical Skills