Office Sales Manager
@ MTC Federal Credit Union

Pendleton, South Carolina, United States
On Site
Posted 5 days ago

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XXXXXXXX XXXXXXXXXXXXX XXXXXXX***** @mtcfederal.org
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Job Details

Role Overview

The Office Sales Manager at MTC Federal Credit Union manages and influences branch profitability with emphasis on relationship sales. The role expands the sales culture, provides leadership, and directs branch staff activities to achieve branch goals. The position utilizes problem solving, decision making, team building skills, and maintains flexibility to foster high morale and team spirit.

Essential Functions & Responsibilities

  • Comply with all laws and regulations governing the credit union.
  • Achieve financial, sales, and service goals via effective management of branch staff.
  • Serve as a sales leader by communicating sales philosophy and conducting weekly meetings.
  • Supervise, coach, and develop employees with regular performance evaluations.
  • Review and set sales objectives with ongoing monitoring and positive reinforcement.
  • Exemplify professional behavior, hold staff accountable, and lead by example.
  • Establish individual and team goals consistent with a sales and service culture.
  • Train and coach staff on selling/refer products while maintaining quality service.
  • Participate in community outreach and business development programs.
  • Ensure compliance with internal audits, security, and operational policies.

Requirements

  • Experience: 1-3 years in a similar or related role.
  • Education: Associate degree, specialized certification, vendor training, or apprenticeship skills.

Key Skills/Competency

  • Sales
  • Leadership
  • Coaching
  • Team Building
  • Compliance
  • Customer Service
  • Financial Goals
  • Communication
  • Problem Solving
  • Relationship Management
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How to Get Hired at MTC Federal Credit Union

🎯 Tips for Getting Hired

  • Customize your resume: Highlight sales and leadership experiences.
  • Research MTC Federal Credit Union: Understand their mission and values.
  • Brush up on compliance: Familiarize with banking regulations.
  • Prepare for role-plays: Practice sales and coaching scenarios.

📝 Interview Preparation Advice

Technical Preparation

Review credit union software systems.
Study banking compliance regulations.
Understand financial sales platforms.
Practice data analysis techniques.

Behavioral Questions

Describe a time you led a team.
Explain handling customer complaints effectively.
Discuss your coaching approach with staff.
Share how you manage work stress.

Frequently Asked Questions