Customer Assistant - Food - Bourne Simply Food

@ MS

Job Overview

Join our team at M&S as a Customer Assistant in our Foods section at Bourne Simply Food. As a champion of high-quality food products, you will provide excellent customer service and handle digital tools to enhance the shopping experience.

Work Pattern & Timing

Tuesday to Saturday: 05:30-09:30. Note: Additional unsocial premium of £3.00 p/h applies for hours between 22:00-06:00.

Key Responsibilities

• Serve customers efficiently on the shop floor and service points.
• Maintain cleanliness and product stocking in the store.
• Meet daily sales targets, promotions, and selling opportunities.
• Engage customers with product recommendations and service.
• Utilize digital tools such as the Sparks App effectively.

Key Capabilities

• High level of customer service and product knowledge.
• Attention to detail and accountability for workload.
• Strong communication and adaptability in a dynamic environment.
• Team player committed to an inclusive and supportive culture.
• Digitally confident and able to use in-store digital devices.

Additional Information

This role requires applicants to be 18 or over in compliance with health and safety legislation. Flexibility and a proactive approach to work are essential.

Key skills/competency

• Customer Service
• Digital Tools
• Teamwork
• Flexibility
• Product Knowledge
• Communication
• Cleanliness
• Sales Targets
• Responsibility
• Adaptability