Public Services Assistant Collections
@ Mount Royal University Career Services

Calgary, AB
CA$65,500
On Site
Part Time
Posted 1 day ago

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XXXXXXXX XXXXXXXXX XXXXXXXX***** @mtroyal.ca
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Job Details

About the Library

The University Library, located in the Riddell Library and Learning Centre at Mount Royal University, supports innovative teaching, learning, and scholarship across campus. With specialized collections, technology-enriched spaces, and a team of approximately 60 employees, the Library values inclusivity, innovation, and teamwork.

About the Role

The Public Services Assistant Collections provides one-to-one instruction and assistance to library users including students, staff, faculty, and community members. The role focuses on helping users with research-related tasks, using current library technologies, and ensuring access to specialized collections.

Responsibilities

  • Provide one-on-one instruction in both virtual and physical environments.
  • Assist users with library learning technologies, equipment, and specialized spaces such as Maker Studio.
  • Process materials including course reserves and interlibrary loans.
  • Prepare and maintain physical collections, including specialized material types.
  • Support routine inventory, weeding, and shifting projects.

Qualifications

  • Bachelor’s degree; Library education or diploma is an asset.
  • 2-3 years of relevant experience.
  • Experience working with/instructing undergraduate students in academic libraries is a strong asset.
  • Public services and interlibrary loan experience is an asset.

What We Offer

Mount Royal University provides a competitive compensation package, professional development support, and a range of employee benefits including paid vacation, health benefits, and campus recreational services. The role is full-time (35 hours per week on-campus, Monday to Friday) with no hybrid work option.

Key skills/competency

  • Instruction
  • Research Support
  • Customer Service
  • Library Technologies
  • Collections Management
  • Interlibrary Loans
  • Technical Assistance
  • Inventory Management
  • Academic Support
  • Teamwork

How to Get Hired at Mount Royal University Career Services

🎯 Tips for Getting Hired

  • Customize your resume: Highlight library and customer service skills.
  • Research Mount Royal University: Understand their mission and values.
  • Prepare examples: Detail experience with academic libraries.
  • Practice interview questions: Focus on your instruction and tech skills.

📝 Interview Preparation Advice

Technical Preparation

Review library systems and software.
Practice navigating specialized databases.
Familiarize with interlibrary loan procedures.
Update knowledge on library equipment usage.

Behavioral Questions

Describe a time you assisted a challenging patron.
Explain your teamwork experience in a library.
Share an example of resolving a user issue.
Discuss handling multiple tasks under pressure.

Frequently Asked Questions