System Administration Intern

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

Centralized Managed Support Operations (CMSO) is part of the Global Services organization that supports external customers. Our mission is to be the leading provider of integrated mission-critical services that make our customers’ operations reliable, smarter and more efficient while delivering exceptional customer experiences and outcomes.

Job Summary

The System Administration Intern will support the IT Infrastructure team in maintaining, troubleshooting, and optimizing our server environments and network systems. This individual will gain hands-on experience with enterprise-level hardware and software while ensuring maximum uptime and security for our digital workspace.

Key Responsibilities

• System Maintenance: Assist in the installation, configuration, and patching of servers, operating systems, and core applications.
• Technical Support: Resolve Tier 1 and Tier 2 hardware and software issues for team members across the organization.
• Network Monitoring: Monitor system performance and connectivity to identify and escalate potential bottlenecks or security vulnerabilities.
• Documentation: Create and update technical guides, inventory logs, and standard operating procedures (SOPs) for the IT knowledge base.
• User Management: Manage account lifecycle tasks, including onboarding, offboarding, and permission adjustments within Active Directory or cloud identity providers.
• Automation & Scripting: Support the team in writing or refining basic scripts to automate repetitive administrative tasks.
• Security Compliance: Participate in routine security audits and data backup verification to ensure organizational data integrity.

Preferred Qualifications

• Currently pursuing a degree in Computer Science, Information Technology, or a related field.
• Foundational knowledge of Linux/Unix or Windows Server environments.
• A collaborative mindset with a proactive approach to problem-solving.

Basic Requirements

• Currently pursuing a degree in Computer Science, Information Technology, or a related field.
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Key skills/competency

• System Administration
• IT Infrastructure
• Server Management
• Network Operations
• Technical Support
• Linux/Unix
• Windows Server
• Active Directory
• Scripting
• Security Compliance