6 days ago
Customer Service - Hotel Reservations
Mosaic Talent Consulting
Hybrid
Full Time
$65,000
Hybrid
Job Overview
Job TitleCustomer Service - Hotel Reservations
Job TypeFull Time
CategoryCommerce
Experience5 Years
DegreeMaster
Offered Salary$65,000
LocationHybrid
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Job Description
About Mosaic Talent Consulting
Mosaic Talent Consulting's mission is to help job seekers piece together their ideal career by surfacing diverse, quality opportunities. We are not a staffing firm or agency. Mosaic does not hire for these positions—we aggregate and authenticate them from real employers.
Employer Industry: Hospitality and Travel Services
Why Consider This Customer Service - Hotel Reservations Opportunity
- Salary up to $65,000 per year
- Flexible remote schedule with options for full-time or part-time work
- Exclusive travel perks, including discounted travel and supplier incentives
- Supportive team culture with access to ongoing training and education
- Performance-based income-earning possibilities
What To Expect as a Customer Service - Hotel Reservations Specialist
- Manage customer interactions and assist clients with hotel reservation inquiries
- Ensure a seamless booking process while delivering exceptional customer support
- Enhance customer experience and maintain excellent client relationships
- Utilize customer relationship management (CRM) tools and relevant technology
- Work independently in a remote environment
What Is Required for Customer Service - Hotel Reservations
- Strong skills in customer service, customer support, and ensuring customer satisfaction
- Exceptional communication, problem-solving, and interpersonal skills
- Proficiency in using customer relationship management (CRM) tools and relevant technology
- Prior experience in the hospitality or travel industry is a plus
- Capable of working independently in a remote environment
How To Stand Out (Preferred Qualifications)
- Prior experience in the hospitality or travel industry
Key skills/competency
- Customer Service
- Customer Support
- Client Relationship Management
- Hotel Reservations
- Travel Industry
- CRM Software
- Problem Solving
- Communication Skills
- Interpersonal Skills
- Remote Work
How to Get Hired at Mosaic Talent Consulting
- Research Mosaic Talent Consulting: Understand their mission to connect candidates with quality opportunities.
- Tailor your resume: Highlight customer service, hospitality, and remote work experience for this role.
- Showcase CRM proficiency: Emphasize your skills with customer relationship management tools.
- Prepare for behavioral questions: Focus on problem-solving, communication, and independent work scenarios.
- Demonstrate industry passion: Express enthusiasm for hospitality and travel services during interviews.
Frequently Asked Questions
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01What is the typical salary range for the Customer Service - Hotel Reservations role facilitated by Mosaic Talent Consulting?
02Is the Customer Service - Hotel Reservations position with Mosaic Talent Consulting full-time or part-time?
03What kind of benefits are offered with the Customer Service - Hotel Reservations job opportunity?
04What specific tools or technologies are important for a Customer Service - Hotel Reservations candidate to know?
05Does Mosaic Talent Consulting hire directly for the Customer Service - Hotel Reservations role?
06What experience is preferred for the Customer Service - Hotel Reservations position?
07How important are communication skills for the Customer Service - Hotel Reservations job?
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