Customer Service Hospitality - Reservations
Mosaic Talent Consulting
Job Overview
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Job Description
About the Opportunity: Customer Service Hospitality - Reservations
Mosaic Talent Consulting connects job seekers with diverse, quality opportunities. We are not a staffing firm; our role is to aggregate and authenticate positions from real employers, like this one in the Hospitality industry.
This role offers a flexible remote schedule, allowing for a healthy work-life balance, and provides income-earning possibilities based on performance. You'll receive full training and access to a booking system, join a supportive team environment, and enjoy travel discounts and perks.
What You Will Do
- Assist clients in selecting and booking hotels.
- Share accurate details on amenities, pricing, and availability.
- Manage and update reservation details efficiently.
- Communicate promptly and professionally via phone, email, or messaging.
What Is Required
- Strong communication and customer service skills.
- Professional, detail-oriented, and self-motivated.
- Basic computer skills and a reliable internet connection.
- Hospitality or customer service experience is a plus.
How To Stand Out (Preferred Qualifications)
Previous experience in the hospitality industry or customer service roles will help you excel in this position.
Key skills/competency
- Customer Service
- Reservations
- Hospitality
- Communication
- Client Assistance
- Booking Systems
- Detail-Oriented
- Remote Work
- Problem-Solving
- Travel Coordination
How to Get Hired at Mosaic Talent Consulting
- Understand Mosaic Talent Consulting's mission: Focus on how Mosaic sources quality opportunities from real employers, emphasizing their commitment to candidate privacy and equal opportunity.
- Tailor your resume for hospitality: Customize your resume to highlight customer service, communication, and any hospitality or reservations experience, using keywords from the job description.
- Showcase remote work readiness: Emphasize your self-motivation, strong organizational skills, and proficiency with basic computer tools for a remote Customer Service Hospitality - Reservations role.
- Prepare for behavioral questions: Be ready to discuss experiences in client assistance, conflict resolution, and maintaining professionalism in a remote, service-oriented environment.
- Research the hospitality industry: Demonstrate a genuine interest in the hospitality sector and an understanding of client needs for hotel bookings and travel services.
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