6 days ago
Customer Service - Booking Hotels
Mosaic Talent Consulting
Hybrid
Full Time
$70,000
Hybrid
Job Overview
Job TitleCustomer Service - Booking Hotels
Job TypeFull Time
CategoryCommerce
Experience5 Years
DegreeMaster
Offered Salary$70,000
LocationHybrid
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Job Description
About Mosaic Talent Consulting
Mosaic Talent Consulting's mission is to help job seekers piece together their ideal career by surfacing diverse, quality opportunities. We are not a staffing firm or agency. Mosaic does not hire for these positions—we aggregate and authenticate them from real employers.
Employer Industry: Travel Planning Company
Why Consider This Customer Service - Booking Hotels Opportunity
- Salary up to $70,000 a year
- Flexible, remote work environment
- Full training and access to industry resources and tools
- Supportive team culture and mentorship
- Exclusive travel discounts and perks through industry partners
- Personal and professional development opportunities
What To Expect as a Customer Service - Booking Hotels Specialist
- Assist clients in selecting and booking hotel accommodations
- Provide accurate information on hotel amenities, pricing, and availability
- Respond promptly and professionally to client inquiries via phone, email, or online chat
- Maintain detailed and accurate records of client interactions and bookings
- Stay updated on hotel offerings, travel trends, and industry changes
Required Qualifications
- Strong communication and customer service skills
- Friendly, professional demeanor and positive attitude
- Comfortable working independently and managing time effectively
- Basic computer skills and a reliable internet connection
- Interest in travel and helping clients plan memorable stays
Preferred Qualifications
- Previous experience in customer service, hospitality, or sales is a plus but not required
Key skills/competency
- Customer Service
- Hotel Booking
- Travel Planning
- Client Communication
- Problem-Solving
- Data Entry
- Time Management
- Hospitality
- Sales Support
- CRM Software
How to Get Hired at Mosaic Talent Consulting
- Research Mosaic Talent Consulting's mission: Understand their role in connecting job seekers with quality opportunities and how they authenticate roles from real employers.
- Tailor your resume for remote customer service: Highlight strong communication, problem-solving, and independent work skills, even if direct experience is limited. Emphasize any experience in hospitality, sales, or client support.
- Showcase your interest in travel: In your application and during interviews, express genuine enthusiasm for travel and assisting others in planning memorable stays, linking it to the Customer Service - Booking Hotels role.
- Prepare for behavioral questions: Focus on demonstrating your ability to work independently, manage time effectively, and maintain a positive, professional demeanor in a remote setting.
- Highlight basic computer proficiency: Ensure your application clearly indicates your comfort with basic computer skills and your access to a reliable internet connection, crucial for this online role.
Frequently Asked Questions
Find answers to common questions about this job opportunity
01What is the work arrangement for the Customer Service - Booking Hotels role through Mosaic Talent Consulting?
02Does Mosaic Talent Consulting provide training for this Customer Service - Booking Hotels job?
03What kind of salary and benefits can I expect for this role?
04Is previous experience required to apply for the Customer Service - Booking Hotels position?
05How important are computer skills for this remote Customer Service role?
06What does a typical day involve for a Customer Service - Booking Hotels specialist?
07What kind of support will I receive working remotely for this travel planning company?
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