Account Manager
Mosaic North America
Job Overview
Who's the hiring manager?
Sign up to PitchMeAI to discover the hiring manager's details for this job. We will also write them an intro email for you.
Job Description
About Mosaic North America
Mosaic is a leading North American Integrated Agency, specializing in Experiential Marketing, Sales and Merchandising, and Interactive. At Mosaic, we are never satisfied with the status quo and are in constant search for new ideas and new ways to help our clients build their brands, amidst the evolving dynamic of empowered consumers leveraging new technologies.
What We're Looking For
We are seeking an experienced client service professional who strives to “unlock amazing” in themselves and their team daily. As a business partner to both your team and clients, you are a creative thinker not afraid to take chances.
What You Will Do as an Account Manager
The Account Manager will be responsible for servicing, retaining, and growing their designated client in the consumer electronics portfolio.
Responsibilities
- Project & Timeline Management: Manage all program timelines, milestones, and deliverables for your account. Proactively track progress against the plan, identify potential risks, and implement mitigation strategies to ensure objectives are met. Deliver against and exceed client expectations.
- Client Services: Work closely with your client to oversee the planning, execution, delivery, and reconciliation of multiple projects while collaborating with cross-functional teams including Field, Operations, Analytics, and Events.
- Adaptability: Respond to changing client, program, team, and organizational needs and requirements with an ability to generate viable new approaches and solutions.
- Details Obsessed: Act as the voice of both your client and the program, ensuring accuracy of details. Thorough note-taking, asking important questions, critical thinking, and strong organizational skills are vital.
Qualifications
- Must have 3-5 years project management experience in an agency environment or in the wireless industry.
- Experience in the wireless and retail industry is an asset.
- Excellent attention to detail, multi-tasking, and time management skills.
- Proven collaboration with cross-functional teams within a working environment.
- Superb organizational skills – execution, and deliverables.
- Excellent Google Workspace skills (Google Sheets, Google Slides, Google Docs, etc.).
- Reliable vehicle with a valid driver’s license and ability to travel internationally.
Key skills/competency
- Client Relationship Management
- Project Management
- Consumer Electronics
- Wireless Industry
- Retail Marketing
- Cross-functional Team Collaboration
- Timeline Management
- Risk Mitigation
- Google Workspace
- Strategic Thinking
How to Get Hired at Mosaic North America
- Research Mosaic North America's culture: Study their mission, values, recent campaigns, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume: Customize your experience to highlight project management, client service, and consumer electronics/wireless industry expertise.
- Showcase transferable skills: Emphasize adaptability, organizational skills, and Google Workspace proficiency.
- Prepare for behavioral questions: Practice articulating experiences in client retention, cross-functional collaboration, and problem-solving.
- Demonstrate industry knowledge: Show awareness of current trends in experiential marketing and consumer electronics during interviews.
Frequently Asked Questions
Find answers to common questions about this job opportunity
Explore similar opportunities that match your background