Venue Operations Assistant
Moonee Valley City Council
Job Overview
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Job Description
Overview
Moonee Valley City Council is seeking a motivated and organised Venue Operations Assistant to support the delivery of high-quality performing arts programs, venue hire, and day-to-day operations at the iconic Clocktower Centre. This part-time permanent role plays a key part in ensuring services and programs are delivered efficiently, professionally, and aligned with the Council's strategic initiative, Igniting Creativity in Moonee Valley 2023-2027.
Key Responsibilities
- Support performing arts programs, events and community activations.
- Administer venue hire enquiries, contracts, invoicing, and event documentation.
- Assist with operational procedures, financial administration, data management, and reporting.
- Provide high-quality customer service to artists, hirers, patrons and community members.
- Support front of house, box office, hospitality and function services including supervision of casual staff.
- Ensure compliance with OH&S, risk management, emergency, and child safety requirements.
- Collaborate with different teams and contribute to broader Council initiatives.
Skills & Experience
The ideal candidate will have qualifications in arts, events or a related field, or equivalent demonstrated experience. Essential skills include strong organisational and administrative abilities, customer service experience in a performing arts, events or hospitality environment, and proficiency with digital systems such as venue booking, CRM, ticketing or financial systems. Certifications such as Responsible Service of Alcohol, First Aid Level 2, Chief Fire Warden, and Working with Children Check (or willingness to obtain these) are required.
Next Steps
Applications must be submitted through the online system in line with the Moonee Valley City Council Application Guide. For further information, please view the Position Description or contact Callum Jones, Team Leader Performing Arts, at (03) 9243 9191.
Key skills/competency
- Operations
- Venue Hire
- Administration
- Customer Service
- Event Management
- Financial Administration
- Reporting
- Risk Management
- Interpersonal
- Digital Systems
How to Get Hired at Moonee Valley City Council
- Customize your resume: Tailor your application to key responsibilities.
- Highlight relevant skills: Emphasize event management and operations experience.
- Research Moonee Valley City Council: Understand their mission and programs.
- Prepare for interviews: Review common questions on operations and administration.
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