Senior Technical Program Manager, Expansion

Our Mission at Monzo Bank

We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

At Monzo, our mission is to make money work for everyone, everywhere. We’re looking for a Senior Technical Program Manager, Expansion to help expand our product offering to multiple markets over 2025 and beyond. This is a high impact role that demands both technical expertise and exceptional leadership to drive our ambitious goals.

This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). We offer a competitive base salary, stock options & benefits.

Key Responsibilities

• Lead end-to-end planning and execution of launching our products in new markets that cross multiple teams and disciplines.
• Manage cross-collective programs: Define program roadmaps and milestones, set priorities, manage trade-offs, identify and manage critical path and risks, ensure alignment with the business goals and ambition.
• Collaborate and communicate with multiple stakeholders, both technical and non-technical across the business to ensure alignment and speed of delivery.
• Manage dependencies, timeline and sequencing of delivery.
• Drive effective decision making to remove blockers.
• Ensure operational effectiveness across your collective/area.

You Should Apply If

• You have experience managing complex technology programs or products from inception to launch.
• You are able to communicate clearly and persuasively to a wide range of audiences, including executive leadership.
• You are comfortable in a global business with a presence in multiple markets and want to be a part of scaling this further.
• You can work effectively with a diverse range of people and working styles to get stuff done, and are able to thoughtfully and constructively challenge and influence the people you work with.
• You understand how functionality comes together (across products and platforms) to deliver value for users, and identify/mitigate delivery risks proactively; can propose and drive a technical solution.
• You are comfortable personally diving deep into the data to make good decisions in complex situations where there’s often no “right answer”.

The Interview Process

The hiring process for the Senior Technical Program Manager, Expansion role typically involves a few stages:

• Recruiter Call (30 mins): Discuss experience and learn about Monzo.
• Initial Call (45 mins): Meet with an engineering leader to discuss program execution and technical leadership.
• Loop Stage (3 hours): Consists of 3 x 60 min interviews over 1-2 days.

The average process takes around 3-4 weeks, with flexibility for your availability. Our recruitment team will be available for support throughout.

What’s In It For You

• Competitive base salary + equity + stock options & benefits.
• Relocation assistance to the UK and visa sponsorship available.
• Flexible working hours with trust to perform your job well.
• Learning budget of £1,000 a year for professional development.
• And much more; a full list of benefits is available.

Equal Opportunities for Everyone

Diversity and inclusion are a priority at Monzo Bank. We foster an inclusive environment for all people to do their best work, which is integral to our mission of making money work for everyone. We are an equal opportunity employer and consider all applicants without discrimination based on age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity, or disability status. Please use your preferred name when applying.

Key skills/competency

• Program Management
• Product Launch
• Market Expansion
• Technical Leadership
• Stakeholder Management
• Risk Management
• Cross-functional Collaboration
• Strategic Planning
• Data Analysis
• FinTech Industry