Public Policy Manager

About Monzo Bank

We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK, including personal and business bank accounts, joint accounts, accounts for 16-17 year olds, a free kids account, and credit cards. Our UK customers can also save, invest, and combine their pensions with us, with more exciting things to come. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award-winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

This role is based in London, offering a salary of £64,000 - £70,000 + Stock Options + Benefits.

Our Public Policy Team

Monzo is growing fast, from being a UK bank to operating a tech and financial services group with a truly international footprint. To support this growth, our Public Policy squad shapes an ambitious policy agenda, driving government relations engagement. As a member of this team, your primary focus will be supporting our work in the UK, while also contributing to our emerging international policy initiatives. You'll work closely with teams across the company, supporting in the delivery of strategies on a diverse range of issues, including our four key policy categories: corporate and prudential, product, financial inclusion and vulnerability, and AI and tech.

Key Responsibilities for a Public Policy Manager

• Help the team identify, monitor, and analyse key policy issues affecting Monzo, working with internal stakeholders to define policy objectives that align with our mission.
• Prepare comprehensive policy analysis, research, and briefings for both internal and external stakeholders.
• Support the drafting of formal responses to relevant consultations and other requests.
• Assist in developing crucial relationships with policymakers, industry groups, consumer groups, and non-governmental organisations (NGOs).
• Help build our expertise and views on a range of policy and social impact issues, advocating for change that helps achieve our mission.
• Partner with organisations who share our aims by pooling expertise, resources, and voice.
• Where appropriate, lead policy development in areas such as financial inclusion and regulation.

What You'll Be Involved In

• Staying up to date with the latest political and regulatory developments.
• Delving into complex tech and financial services policy problems to highlight key issues for Monzo and our customers.
• Advocating for regulatory or legislative changes that make money work for everyone to a variety of audiences.
• Using user research, internal, and external data to create evidence-based policy recommendations.
• Helping to manage stakeholder relationships across Government, regulators, trade bodies, and the third sector.
• Enthusiastically engaging with team, Collective, or discipline-level initiatives to help bring about positive change.
• Identifying opportunities to broaden internal and industry stakeholder networks.

What We're Looking For

We’d love to hear from you if you’re passionate about Monzo, our mission, and you want to drive positive impact and change for our customers. You should have around 3 to 5 years of experience working in policy, whether as part of a policy team, a public affairs team, a regulator, a think tank, or a similar organisation. Experience in financial services or tech policy is a bonus, but not essential. You should be a self-starter, comfortable with a fast pace of execution, and love taking the initiative to drive things forward.

Application Journey

The application journey has 3 key steps:

• Recruiter Call (30 min): An introductory conversation with a member of our Hiring team.
• Initial Call: With a member of the team.
• Full Hiring Loop (2 x 45 min interviews): Focusing on Values & Role Specific aspects.

Our average process takes around 3-4 weeks, but we always work around your availability. You will have the chance to speak to our recruitment team at various points, but if you have specific questions, please contact us on business-hiring@monzo.com.

Benefits & Perks

• Salary: £64,000 - £70,000 + share options.
• Flexible Working: We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.
• Learning Budget: £1,000 each year for books, training courses, and conferences.
• Work From Home Support: We will set you up to work from home; all employees are given Macbooks and fully remote workers receive extra support for their home setup.
• Plus lots more! Read our full list of benefits.

Equal Opportunities

Diversity and inclusion are a priority for us, and we’re making sure we have lots of support for all of our people to grow at Monzo. We embrace diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. We are an equal opportunity employer and consider all applicants without regard to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity, or disability status. If you have a preferred name, please use it to apply – we don't need full or birth names at the application stage.

Key skills/competency

• Public Policy
• Government Relations
• Policy Analysis
• Stakeholder Engagement
• Regulatory Affairs
• Financial Services
• Tech Policy
• Advocacy
• Strategic Communications
• Research & Briefing