Financial Crime Business Banking Investigator @ Monzo Bank
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About Monzo Bank
Monzo Bank is on a mission to make money work for everyone by changing traditional banking. With a diverse range of products including personal and business bank accounts, joint accounts, accounts for teenagers, free kids accounts, and credit cards, Monzo is dedicated to solving problems and changing lives.
Role Overview: Financial Crime Business Banking Investigator
This role is based within our Financial Crime team, focusing on investigating suspicious business banking activities. You will analyse unusual behavior, document suspicious activity, review new business account applications, and take necessary actions to protect our customers and assets.
Key Responsibilities
- Analyse transactions flagged by our monitoring system.
- Document and report suspicious activities to the National Crime Agency.
- Review and assess new business account applications.
- Lock funds obtained through fraud and return them to victims.
- Handle escalations and decide on account closures.
- Adapt to work across different Financial Crime pillars as required.
Candidate Profile
If you have experience handling challenging customer cases, fraud investigation, or transaction disputes in a regulated industry, we want to hear from you. Strong analytical skills, independence in problem-solving, and a passion for learning emerging trends in financial crime are essential.
Working Hours & Schedule
This is a full-time role of 37.5 hours per week. The normal schedule is Monday to Friday, 9AM to 5:30PM, with a one hour lunch break. You will also work one weekend every five weeks with compensatory time off.
Benefits & Perks
- Competitive salary of £26,000 + £31,100 and share options.
- Remote work in the UK with flexible working hours.
- Guaranteed birthday time off outside of training period.
- A learning budget of £1,000 per year for professional development.
- Home working setup including MacBook and support for remote work.
Key skills/competency
financial crime, business banking, investigation, fraud prevention, compliance, risk analysis, transaction monitoring, regulatory, customer service, analytical
How to Get Hired at Monzo Bank
🎯 Tips for Getting Hired
- Customize your resume: Highlight fraud prevention experience.
- Research Monzo Bank: Understand their mission and culture.
- Prepare examples: Demonstrate analytical problem solving.
- Practice clear communication: Emphasize clarity in writing.