Data Science Manager, Operations @ Monzo Bank
Your Application Journey
Email Hiring Manager
Job Details
About Monzo Bank
We’re on a mission to make money work for everyone by simplifying banking. From prepaid cards to full personal and business banking products, Monzo has evolved into a customer-centric financial institution offering saving, investing, and pensions, among other services.
About Our Operations Team
Join our Operations Data team of over 40 experts across Analytics Engineering, Data Analytics, Machine Learning, and Data Science. In this agile environment, you will drive data innovation to enhance customer support and operational excellence.
Your Role as Data Science Manager, Operations
- Collaborate with Product and Engineering in an agile setup.
- Champion data usage to generate actionable customer insights.
- Lead and develop teams of Data Scientists and Analysts.
- Drive strategic data initiatives to improve customer support and operational planning.
- Ensure rigorous data collection and self-serve analytics through tools like Looker.
Your Day-to-Day
You will be a key leader in building a top-tier data team, hiring and mentoring talent, and generating insights that directly influence our customer operations strategy. You will liaise with product and engineering managers to ensure relevant data is collected and deployed to drive impactful business insights.
Qualifications
- At least 4 years of experience as a Data Science Manager.
- Strong strategic data leadership with experience managing executive-level stakeholders.
- Expertise in using various data science tools including Python, SQL, and machine learning frameworks.
- Experience in building data products and ML models.
The Interview Process
The process involves a 30-minute recruiter call, a 45-minute hiring manager interview, and three 1-hour video calls with team members. Expect an overall process duration of 3-4 weeks with flexible scheduling options.
What’s In It For You
- Relocation assistance to the UK.
- Visa sponsorship available.
- Flexible work arrangements with ad hoc meetings in London.
- Learning budget for growth and development.
- Comprehensive benefits including stock options.
Key Skills/Competency
- Data Science
- Data Analytics
- Machine Learning
- Leadership
- Agile Methodologies
- Python
- SQL
- Stakeholder Management
- Product Innovation
- Strategic Thinking
How to Get Hired at Monzo Bank
🎯 Tips for Getting Hired
- Customize your resume: Tailor your experience with data leadership details.
- Research Monzo Bank: Review company culture and recent news.
- Showcase technical skills: Emphasize Python, SQL, and ML experience.
- Prepare for behavioral questions: Highlight leadership and collaboration examples.
- Network on LinkedIn: Engage with current employees and alumni.