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Anti-Money Laundering Operations Analyst

Monzo Bank

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Original Job Summary

About Monzo Bank

Monzo Bank is on a mission to make money work for everyone. We are reinventing traditional banking with innovative products including personal, business, joint, youth accounts, and credit cards across the UK.

Financial Crime Team & Role Overview

The Anti-Money Laundering Operations Analyst is a key role within our Financial Crime Operations team. You will investigate high-risk cases, serve as the final technical escalation point, and ensure our processes meet compliance standards.

Key Responsibilities

  • Investigate complex and high-risk financial crime cases within SLAs.
  • Act as the final point of technical escalation for investigators and team managers.
  • Provide specialist coaching and feedback to improve team performance.
  • Collaborate with cross-functional teams to implement new processes and rules.
  • Support operational effectiveness with deep dives and gap analysis.
  • Assist in creating learning materials and guiding training workshops.

Candidate Profile

We are looking for candidates with extensive Financial Crime expertise, strong investigative skills, and a passion for compliance within the fintech space. Experience in managing escalations and delivering technical training is highly desirable. Professional AML qualifications are a bonus.

What’s In It For You

  • Competitive salary range of £37,400 - £47,300 plus share options.
  • Flexible working hours with remote/distributed work opportunities.
  • Generous learning budget and supportive work culture.
  • Dedicated time off on your birthday and other great benefits.

Application Process

The application journey includes a CV review, recruitment call, and leadership/technical interviews, typically over 2-3 weeks. Contact us at hiring@monzo.com for any questions or accessibility requirements.

Key skills/competency

  • Financial Crime
  • AML
  • Investigations
  • Escalation
  • Compliance
  • Risk Management
  • Coaching
  • Process Improvement
  • Technical Support
  • Training

How to Get Hired at Monzo Bank

🎯 Tips for Getting Hired

  • Customize your resume: Tailor application to highlight AML expertise.
  • Research Monzo Bank: Understand their fintech mission and culture.
  • Emphasize technical skills: Showcase investigation and compliance experience.
  • Prepare for behavioral questions: Practice scenario-based answers.
  • Review financial regulations: Stay updated on AML standards.

📝 Interview Preparation Advice

Technical Preparation

Review AML regulations and case studies.
Practice technical escalation scenarios.
Familiarize with MacOS, Slack, GSuite tools.
Study risk management and compliance frameworks.

Behavioral Questions

Describe handling high-pressure investigations.
Explain teamwork during escalations.
Discuss conflict resolution in crime cases.
Detail mentoring and feedback experiences.