Assistant Boutique Manager
Montblanc
Job Overview
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Job Description
About The Role
Montblanc is seeking a dynamic individual to join our brand growth as an Assistant Boutique Manager in our NEW Chadstone Boutique. You will immerse yourself into the world of Montblanc, learning our vast range of product categories and rich heritage. We are committed to supporting and coaching you to deliver world-class clienteling.
With an impressive development plan in place for our sales team, we are looking for candidates who possess a hunger to learn, strong retail experience, a solid understanding of clienteling, and an interest in writing instruments, leathergoods, and timepieces.
How You Will Leave Your Mark At Montblanc
As an Assistant Boutique Manager, you will be responsible for supporting your Boutique Manager in undertaking sales, clienteling, and operational tasks to the highest degree.
Profile & Experience
- Experienced Retail leader with strong leadership presence and authority.
- Proven ability to lead teams on the floor and set clear expectations.
- Clear and direct communication skills.
- Commercially minded with a strong Clienteling focus.
- Highly organized with strong operational discipline.
- Proficient in priority setting and able to multi-task accordingly.
- Calm under pressure, confident, and decisive in fast-paced environments.
- Compassionate and empathic leader, able to build trust and credibility.
Experience Required
- Retail experience non-negotiable – not open to other industries.
- Proven experience in a supervisor or Assistant Manager role.
- Demonstrated responsibility for leading teams and managing daily business flow.
- Strong operational exposure in a high-volume retail environment.
- Capable and experienced with retail IT systems.
Why Join Us?
We provide a truly dynamic and fun working environment where no day is ever the same. Ongoing training and development are critical to the success of our team, and you will receive this throughout your employment with us. We work hard to understand your future development and career ambitions and tailor a unique training and development plan to help you achieve them. You will join a truly passionate team, both in your boutique and in Head Office, who are there to support your success. Enjoy attractive staff discounts on products across our group, as well as access to an Employee Benefits Guide provided by Richemont Australia. Benefit from job security with Richemont, one of the world's largest global luxury groups.
Key skills/competency
- Retail Leadership
- Clienteling
- Sales Management
- Operational Discipline
- Team Leadership
- Luxury Sales
- Inventory Management
- Communication Skills
- Retail IT Systems
- Customer Experience
How to Get Hired at Montblanc
- Research Montblanc's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume for luxury retail: Highlight clienteling experience, team leadership, and operational achievements specifically for Montblanc.
- Showcase your retail leadership: Prepare examples demonstrating your ability to lead teams, manage operations, and drive sales in a high-volume environment.
- Understand Montblanc products: Familiarize yourself with their writing instruments, leather goods, and timepieces to discuss with passion.
- Practice clienteling scenarios: Be ready to articulate your approach to building lasting customer relationships and delivering exceptional service at Montblanc.
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