Technical Product Manager

Technical Product Manager at Monogram Health

Under the supervision of the VP, Technology Operations, the Technical Product Manager will bridge the gap between business needs and technical solutions by gathering, analyzing, and translating requirements, ensuring that data projects align with strategic goals. You will work with a product owner mindset, prioritizing and decomposing features to ensure consistent delivery of high-value work. This Technical Product Manager role supports the creation of technology products in the clinical and operational aspects of healthcare.

If you are a savvy navigator of tech landscapes, a mastermind of product strategy, and a catalyst for innovation, step into the role of Technical Product Manager. This is an opportunity to shape the future of our products and orchestrate cross-functional teams.

Key Responsibilities

• Create and maintain the product roadmap, outlining features, enhancements, and updates for the product over time.
• Understand pain points of the operations team and align the roadmap to business objectives.
• Collaborate with engineers and administrators to define technical solutions, evaluate trade-offs, and ensure features are feasible within given constraints.
• Use data analysis to help inform the product roadmap or resolve ad hoc issues.
• Effectively communicate and collaborate with both technical and non-technical stakeholders to ensure a shared understanding of requirements.
• Ensure documented requirements are accurate, complete, and aligned with stakeholders' expectations, involving reviews or validation processes.
• Perform validation testing to ensure features align with intent.
• Exhibit excellent time management, organizational, and prioritization skills, balancing multiple priorities.
• Performs other duties as assigned.

Required Qualifications

• BS, BA in Information Technology, Computer Science, Engineering, or equivalent work experience.
• Prior work experience as a product manager, product owner, business analyst, quality analyst, or similar role.
• Demonstrated communication and interpersonal skills, with the ability to work effectively in cross-functional teams.
• Evidence of problem-solving and critical thinking abilities.
• 3+ years of experience with agile methodologies and product development lifecycles.
• Experience with the healthcare industry preferred.
• Prior experience with contact center solutions, service desk, or purchasing products preferred.

Benefits at Monogram Health

• Comprehensive Benefits: Medical, dental, and vision insurance, employee assistance program, employer-paid and voluntary life insurance, disability insurance, plus health and flexible spending accounts.
• Financial & Retirement Support: Competitive compensation, 401k with employer match, and financial wellness resources.
• Time Off & Leave: Paid holidays, flexible vacation time/PSSL, and paid parental leave.
• Wellness & Growth: Work life assistance resources, physical wellness perks, mental health support, employee referral program, and BenefitHub for employee discounts.

About Monogram Health

Monogram Health is a leading multispecialty provider of in-home, evidence-based care for the most complex patients who have multiple chronic conditions. Monogram Health takes a comprehensive and personalized approach to a person's health, treating not only a disease, but all of the chronic conditions that are present – such as diabetes, hypertension, chronic kidney disease, heart failure, depression, COPD, and other metabolic disorders.

Monogram Health employs a robust clinical team, leveraging specialists across multiple disciplines including nephrology, cardiology, endocrinology, pulmonology, behavioral health, and palliative care to diagnose and treat health issues; review and prescribe medication; provide guidance, education, and counseling on a patient’s healthcare options; as well as assist with daily needs such as access to food, eating healthy, transportation, financial assistance, and more. Monogram Health is available 24 hours a day, 7 days a week, and on holidays, to support and treat patients in their home.

Monogram Health’s personalized and innovative treatment model is proven to dramatically improve patient outcomes and quality of life while reducing medical costs across the healthcare continuum.

Key skills/competency

• Product Management
• Agile Methodologies
• Stakeholder Communication
• Technical Solutions
• Data Analysis
• Healthcare Industry
• Product Roadmap
• Business Requirements
• Cross-functional Collaboration
• Clinical Operations