Technical Product Manager
Monogram Health · United States
- Hybrid
- Full-time
- $130,000 / year
- United States
Job highlights
- Manage product roadmap for scheduling, call center, patient apps.
- Bridge business needs and technical solutions.
- Collaborate with engineering and operations teams.
- Utilize data analysis for product decisions.
- Excellent communication with diverse stakeholders.
About the role
Technical Product Manager
Monogram Health is seeking a Technical Product Manager to bridge the gap between business needs and technical solutions. Reporting to the VP of Data Engineering, you will gather, analyze, and translate requirements, ensuring technology projects align with strategic goals. This role involves a product owner mindset, prioritizing and decomposing features to deliver high-value work. You will be instrumental in shaping scheduling solutions, call center flows, and patient experience applications.
If you are a skilled navigator of tech landscapes, a mastermind of product strategy, and a catalyst for innovation, step into this role to shape the future of our products, orchestrate development teams, and champion user experience excellence.
Roles And Responsibilities
- Create and maintain the product roadmap, outlining features, enhancements, and updates.
- Understand and address pain points of the operations team.
- Align the roadmap with business objectives.
- Collaborate with engineers and administrators to define technical solutions, evaluate trade-offs, and ensure feasibility within constraints.
- Utilize data analysis to inform the product roadmap and resolve ad hoc issues.
- Effectively communicate and collaborate with technical and non-technical stakeholders for shared understanding.
- Ensure documented requirements are accurate, complete, and aligned with stakeholder expectations through reviews and validation.
- Perform validation testing to ensure features align with intent.
- Exhibit excellent time management, organizational, and prioritization skills, balancing multiple priorities.
- Perform other duties as assigned.
Position Requirements
- BS, BA in Information Technology, Computer Science, Engineering, or equivalent work experience.
- 3+ years of prior work experience in a product owner, business analyst, quality analyst, or similar role.
- Excellent communication and interpersonal skills, with the ability to work effectively in cross-functional teams.
- Strong problem-solving and critical thinking abilities.
- Experience with the healthcare industry is preferred.
- Experience with Salesforce is preferred.
- Project management skills and knowledge of project management methodologies (e.g., Agile, Scrum) is a plus.
- Familiarity with call center, scheduling, and patient-facing applications is a plus.
Benefits
- Comprehensive medical, dental, vision, and life insurance.
- Paid vacation and holiday time.
- 401(k) plan with matching contributions (employer match vested 100% from day 1).
- Pet Insurance.
- Company-paid life insurance.
- FSA & HSA.
About Monogram Health
Monogram Health is a next-generation, value-based chronic condition risk provider serving patients with chronic kidney and end-stage renal disease and related metabolic disorders. We aim to fill systemic gaps and transform nephrology, primary care, and chronic condition treatment delivery. Our innovative, in-home approach utilizes a national nephrology practice powered by technology-enabled clinical services, including case and disease management, utilization management and review, and medication therapy management services. These services improve health outcomes while lowering medical costs across the healthcare continuum. By focusing on increasing access to evidence-based care pathways and addressing social determinants of health, Monogram has emerged as an industry leader in championing greater health equity and improving health outcomes for individuals with chronic kidney and end-stage renal disease.
At Monogram Health, we foster an inclusive environment where employees feel encouraged to share unique perspectives, leverage strengths, and act authentically. We believe diverse teams are strong teams and welcome individuals from all backgrounds and varying experiences.
Key skills/competency
- Product Management
- Technical Product Management
- Roadmap Development
- Requirements Gathering
- Data Analysis
- Stakeholder Communication
- Agile Methodologies
- Healthcare Industry
- Salesforce
- Problem-Solving
Skills & topics
- Technical Product Manager
- Product Management
- Roadmap
- Requirements
- Data Analysis
- Stakeholder Management
- Agile
- Scrum
- Healthcare
- Salesforce
- IT
- Computer Science
- Engineering
- Product Owner
- Business Analyst
- Call Center
- Scheduling Software
- Patient Experience
How to get hired
- Tailor your resume: Highlight experience in product ownership, business analysis, and the healthcare industry, showcasing your technical product management skills.
- Quantify achievements: Use data and metrics to demonstrate your impact on product roadmaps, feature development, and problem-solving.
- Showcase technical acumen: Emphasize your ability to translate business requirements into technical specifications and collaborate with engineering teams.
- Demonstrate industry knowledge: If you have healthcare or Salesforce experience, make sure it's prominently featured on your resume and in your application.
- Prepare for interviews: Be ready to discuss your product strategy, problem-solving approach, and experience with Agile methodologies.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the primary focus of the Technical Product Manager role at Monogram Health?
- The Technical Product Manager at Monogram Health will focus on bridging the gap between business needs and technical solutions for scheduling solutions, call center flows, and patient experience applications. This includes managing the product roadmap and ensuring technology projects align with strategic business goals.
- What educational background or experience is required for the Technical Product Manager position?
- A BS, BA in Information Technology, Computer Science, Engineering, or equivalent work experience is required. Additionally, 3+ years of experience in a product owner, business analyst, quality analyst, or similar role is necessary. Experience in the healthcare industry and with Salesforce is preferred, as are project management skills in Agile/Scrum.
- How does Monogram Health utilize data in the Technical Product Manager role?
- Data analysis is a key component of this role. The Technical Product Manager will use data to inform the product roadmap, help resolve ad hoc issues, and ensure that product decisions are based on insights and evidence.
- What are the key responsibilities of a Technical Product Manager at Monogram Health?
- Key responsibilities include creating and maintaining the product roadmap, understanding operational pain points, collaborating with engineering teams on technical solutions, communicating with stakeholders, and performing validation testing to ensure features meet requirements.
- What kind of environment can I expect at Monogram Health?
- Monogram Health fosters an inclusive environment where employees are encouraged to share unique perspectives and act authentically. They value diverse teams and welcome individuals from all backgrounds and varying experiences.
- What are the benefits offered to employees at Monogram Health?
- Monogram Health offers a comprehensive benefits package including medical, dental, vision, and life insurance, paid vacation and holiday time, a 401(k) plan with employer match, pet insurance, company-paid life insurance, and FSA & HSA options.
- Is experience with specific technologies or platforms preferred for this Technical Product Manager role?
- Yes, experience with Salesforce is preferred. Familiarity with call center, scheduling, and patient-facing applications is also considered a plus for this role.