Senior Strategist + Community Manager
Monks · New York, United States
- On site
- New York, United States
About the role
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
About the Role
*This role requires being onsite at our New York office twice a week.
As a senior strategist + community manager, you’ll set and implement social media and communication campaigns to align with communication strategies. Additionally, our ideal candidate is a fast and flexible go-getter who jumps on new opportunities to create culturally impactful work. You’ll translate marketing objectives into channel strategy and social content ecosystems with ease.
This role requires the ability to successfully manage relationships with both external client stakeholders and internal agency teams as they work together to bring social strategies and content to life for a luxury, culturally iconic spirits brand. Additionally, our ideal candidate is someone who can work autonomously in a fast pace, hybrid strategy and community engagement role with heavy writing and ideation proficiency. Should be a flexible go-getter who jumps on new opportunities and isn’t afraid to provide their POV.
Responsibilities:
- Absolutely must be able to plan, manage, and execute multi-channel social strategy and social content management across Meta, Tik Tok, Reddit and Pinterest.
- Work with creative teams to develop messaging and visual assets.
- Provide thought leadership to clients as well as recommendations for best practices and opportunities for improvement.
- Audit program and campaign-level content strategies and offer recommendations for updating in-market assets.
- Distill insights into compact, easy to understand language that inspires conceptual creative development.
- Identify opportunities and clearly communicate strategic recommendations both internally and to the client.
- Develop and execute content calendars, ensuring posts are published on schedule and aligned with campaign goals.
- Monitor and respond to community interactions, addressing comments, questions, and feedback to build strong relationships in an appropriate tone.
- Identify trends, cultural moments and shifts that matter and translate them into clear ideas and brand opportunities.
- Analyze engagement metrics and audience sentiment to uncover trends and optimize content strategies.
- Track and report feedback and reviews across social platforms, providing actionable insights for improvement.
- Collaborate with strategy, account, and creative teams to ensure all social media content aligns with brand guidelines.
- Identify key insights from audience conversations to inform content creation and enhance engagement strategies.
- Stay informed on social format & content trends, cultural shifts, and best practices to adapt strategies and improve community management efforts.
About You
The essentials:
- 7+ years of marketing, strategy and community management experience working with multicultural and/or luxury accounts.
- Independently develop social strategies that will flex across multiple social channels such as Pinterest, Instagram and TikTok.
- Work on a highly-cross functional team with ability to manage multiple projects with multiple stakeholders and priorities.
- Collaborate closely with creatives to inspire them in bringing ideas to life.
- You’re a team player, bring a positive attitude, meeting challenges with resilience and humor.
- Strong communication and presentation skills.
- Deep fluency in African American culture, subcultures, and media behaviors.
- Proven ability to develop strategies that engage multicultural or African American audiences.
- Knowledge of social media good practices in terms of formats and tone of voice.
- Ability to identify and track relevant community metrics.
- Knowledge of metrics, Brandwatch, Captiv8, Sprinklr and other social listening tools along with digital reporting.
- Strong analytical skills with a passion for cultural analysis.
Excellent verbal communication skills. - Excellent writing skills.
- Attention to detail.
Not a must, but a plus:
- Interest in music, sports, art and culture.
- Embrace working in a fast-paced, continually-evolving environment.
- Creative agency experience a plus.
At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.
This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.
#LI-hybrid #LI-MJ1 GH12148
What We Offer
Benefits
- Excellent, full coverage medical, dental, and vision insurance - more about our coverage here!
- Generous PTO and 15 company-wide holidays
- 401k with company contribution
- Paid parental leave
- Work-life balance with an emphasis on personal well-being
- Career growth in a disruptor space & entrepreneurial opportunities within the Monks network
- A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more!
- Authentic commitment to DEI efforts and sustainable growth. (Why Sir Martin Sorrell signed The Climate Pledge here!)
This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.
Monks has provided a compensation range that represents its good faith estimate of what Monks may pay for the position at the time of posting. Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate’s sex or any other protected status.
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.